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Contributor

Posts: 1

Registered: ‎04-24-2012

How to close a pre-paid account? Not in the US anymore and being charged! Help!

‎04-24-2012 01:39:38 AM

Could someone please assist me with closing down a wireless internet pre-paid simcard for my Ipad2.

Was recently in the US and got a pre-paid sim card...unfortunately when we left though, I didn't think that AT&T would keep charging my credit card each month as it was "pre-paid".

I don't have the sim card anymore so i can't log in on ipad and cancel my account. Any help with cancelling this pre-paid i no longer need would be greatly appreciated.

Thanks,

Kirsty

Mentor

Posts: 44

Registered: ‎04-22-2011

Re: How to close a pre-paid account? Not in the US anymore and being charged! Help!

‎04-28-2012 02:27:25 PM

This link used to go to an account management page where you could sign in and perform actions on your iPad account. http://www.att.com/shop/wireless/devices/ipad.jsp It doesn't seem to do that now but you can try logging in on that page and see if that works for you. Otherwise I think you're going to have to call them.

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