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Visitor

Posts: 13

Registered: ‎11-12-2010

Concerns about upcoming uverse install

‎11-12-2010 04:41:14 PM

Hi,

My uverse install is two weeks away and want to make sure I ask the correct questions up front.

I will be getting internet, phone and TV. Internet speed being the least important to me.

I have three TVs, two HD and one SD so I would like to be able to at least watch on both HD

tvs and record a third HD program at the same time.

The only info my sales rep told me was I should be getting

18mps internet speed. She also mentioned pair bonding.

There are two VRADS in my area that I could find,

one is pretty close to a mile away the other is maybe 3500 ft, can't find any other ones.

1) If these are the nearest, is this feasiable?

2) What profile would I need and can the installer determine this before the install?

3) Can someone explain what the profile numbers mean and how they relate to HD capabilities?

Thanks!

Visitor

Posts: 13

Registered: ‎11-12-2010

Re: Concerns about upcoming uverse install

‎11-13-2010 08:21:36 PM

Anybody?

ACE - Guru

Posts: 4,751

Topics: 467

Kudos: 167

Registered: ‎09-14-2009

Re: Concerns about upcoming uverse install

‎11-14-2010 12:45:30 AM

If possible you should be there when the tech does the line testing/install. Be sure and ask how far you are from the VRAD. Keep in mind if you are judging the VRAD to be 3,500' away you don't really know how long the line winds around underground. Only a tech can tell by metering.

Sales may have mentioned pair bonding since sounds like that's what you need at that long distance. Actually sales knows nothing about installs and hopefully pair bonding is available in your area.

Everything depends on how strong a signal can be reached from the VRAD. This includes internet speed, SD/HD profile, etc.. About all you can do is wait for the tech to do the testing/install.

Here's some info on SD/HD profiles in a thread.

http://forums.att.com/t5/Equipment/What-decides-2HD-2SD-profile-or-a-1HD-3SD-profile/m-p/2167497#M10...

Good luck.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 13

Registered: ‎11-12-2010

Re: Concerns about upcoming uverse install

‎11-14-2010 05:31:02 AM

Thanks Uniblurb3,

So a 25/2 is 2HD/2SD what profile is needed for 3HD?

ACE - Czar

Posts: 1,607

Topics: 147

Kudos: 122

Solutions: 23

Registered: ‎05-11-2009

Re: Concerns about upcoming uverse install

‎11-14-2010 05:47:14 AM

You'll need a 32/5 profile for 3HD/1SD. As Uni stated, you won't know for certain what profile you'll have until the tech tests your line.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 13

Registered: ‎11-12-2010

Re: Concerns about upcoming uverse install

‎11-14-2010 07:43:19 AM

Thanks to all for the info, hoping the install goes well.

ACE - Czar

Posts: 1,607

Topics: 147

Kudos: 122

Solutions: 23

Registered: ‎05-11-2009

Re: Concerns about upcoming uverse install

‎11-14-2010 08:00:53 AM

Good luck and let us know how it all works out.

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Guru

Posts: 4,751

Topics: 467

Kudos: 167

Registered: ‎09-14-2009

Re: Concerns about upcoming uverse install

‎11-14-2010 12:51:33 PM

You're welcome sunny44 and good luck with your install.

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Wizard

Posts: 2,997

Topics: 111

Kudos: 244

Solutions: 46

Registered: ‎11-16-2009

My Device: U-verse / VZW Droid

Re: Concerns about upcoming uverse install

‎11-15-2010 10:51:45 AM

jfw wrote:
You'll need a 32/5 profile for 3HD/1SD. As Uni stated, you won't know for certain what profile you'll have until the tech tests your line.

Depending on the market, some will get 3HD/1SD on 25/2.

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