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Visitor

Posts: 2

Registered: ‎02-22-2012

DVR dies...replaced...dies...replaced...dies...replaced...dies...replaced...WHY????

‎02-22-2012 10:25:54 PM

We have 5 receivers in our household. The DVR box has been replaced 4 times in the last 4 months and it is out again. The box had been moved (by technicians) to different rooms within the house so it is definitely not tied to a specific outlet or TV. In fact, just bought a new TV and power strip/protector a week ago and the DVR is out again. Have another technician scheduled, but is anyone else experiencing this? Tired of losing all my recordings. Must be time to go to a different carrier...my money is being wasted here.

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ACE - Champion

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Re: DVR dies...replaced...dies...replaced...dies...replaced...dies...replaced...WHY????

‎02-22-2012 10:36:43 PM

Try a Tripp-Lite Isobar surge protector instead of a power strip.

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Visitor

Posts: 2

Registered: ‎02-22-2012

Re: DVR dies...replaced...dies...replaced...dies...replaced...dies...replaced...WHY????

‎02-22-2012 10:54:18 PM

Thx for the suggestion but I think that's what we bought. The DVR was plugged into the always on plug (per instructions). However, the tech said we should just plug the DVR directly in the wall.

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ACE - Guru

Posts: 4,343

Registered: ‎09-14-2009

My Device: U-verse - Motorola "Atrix" HD

Re: DVR dies...replaced...dies...replaced...dies...replaced...dies...replaced...WHY????

‎02-22-2012 11:12:15 PM

I agree with Texas Guy. Because there has to be something that is knocking out your DVR's. The most obvious possibilities are voltage spikes or surgers on your power line. For example....our DVR is plugged into an agressive surge and spike protector and in over 4 years of U-verse service we are on our 3rd DVR. But one change-out was because I wanted a larger HDD version. Not because anything was wrong with the old one. So we had only one failure. The one we have now has been in service for at least a couple of years I think.

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My Device: U-verse / VZW Droid

Re: DVR dies...replaced...dies...replaced...dies...replaced...dies...replaced...WHY????

‎02-23-2012 10:29:07 AM

Unless the problem isn't with the DVR at all. Maybe he's having an intermittent connection problem that hasn't been diagnosed yet.

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