08-02-2012 12:19:17 AM
Whenever i schedule shows to be recorded there is never anything in my recorded shows. I had my DVR replaced and im assuming there is some setting that needs to make it the main dvr in the house im not sure. There is one other DVR but i se no setting on that one either. I tried to searcdh the forums but i could not come up with a solution. Im sure this is a simple issue but im dumbfounded
08-02-2012 01:29:32 AM
Hey James There is only one dvr in your home. the other units are just slave units. you can tell the difference by looking at the number beneath the power button. VIP 1216 VIP 1225 VIP 2250 and IPN4320 are all dvr units where as VIP 1200 and IPN330HD is just a receiver. best way to fix your problem is to pull power from your main modem (gateway) plug it back in and then reboot every TV receiver in your house accordingly. this includes your DVR.
08-03-2012 03:58:43 PM - edited 08-03-2012 03:59:06 PM
If you follow those instructions (which are how you do a hard reboot of the hardware) wait 30 seconds until you reconnect the ac cables. Don't do the hard reboot of the STBs until after the RG has finished booting up.