Funky Volume Control With U-Verse Remote

[Richie_1]

We have one TV/STB that gives us trouble with the UV remote: We have to push the volume button four times to get the volume bar indicator on the TV to move once. If you want to increase volume from low to high or vice versa, you need to keep pushing the button four times for every increase/decrease.  We can't hold the button down and have the volume increase/decrease gradually.  I'd say it was a problem with the TV, but the TV remote's volume button works fine.  I called TS and they sent another remote, but it operates the same as the old one.  TS had me reset the STB, but it made no difference.  The other TVs work fine. Any thoughts?

Richie

[stungeon]

Did you have to progam the remote to control your TV volume?  If so, try a different code.

[ftj]

the codes they use are factory codes from the tv manufactors and of course not all are universal codes ...  type of tv ??

Message Edited by ftj on 06-14-2009 07:37 PM

[mibrnsurg ACE - Geek]

Richie, did you put fresh batteries in, as low batteries can cause goofy remote problems especially w/TV portion on low voltage.

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
YRMV IMHO

[hpmsrm]

Also.....what type of TV is the one that is giving the problem?  If it is a plasma there can be issues with IR interference that causes strange remote behavior.  Some of the other folks on here have had experience with this and have solved it so maybe they'll jump in with a suggestion after you reveal the TV type.

I forgot to mention that also....a strong fluorescent light source in the room....near the TV....can also cause problems with the IR remote sensor on the set.   I know about that one personally.

Message Edited by hpmsrm on 06-15-2009 01:39 AM

[Richie_1]

I thank all you folks for your responses to my problem.  Some of you had questions and I'll answer them in order:

I tried all the remote codes for our Sylvania TV and there is only one that works - 1279.  That's the same code we've used all along.

We've got an old CRT non-HD 13" Sylvania set.

The batteries in the remote are new.

There are no fluorescent lights near the TV, which is in our kitchen.  There are halogen under-cabinet lights near the TV, but the problem persists whether they're on or off.

Any other suggestions?  I appreciate all your responses.

 Ritchie

[erazoner]

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Richie wrote:

...

We've got an old CRT non-HD 13" Sylvania set....

...

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Bingo.

[TooClassic]

I have, in the past, experienced what may be the same problem, with multiple remotes. As I am using multiple remotes, on both the cable box as my volume control receiver, as well as my television as the primary control (on another tv set), issues related to incorrect codes, IR or any kind of radio or light spectrum interference, is a non-issue. I have a 4 television sets in my house and I have noticed that with each set the remote doesn't respond as normal unless I press either the TV button or the cable button on them before inputting a volume command. I have tried new batteries, remotes, boxes, and locations, until recently i got a newer black model remote and it all was solved. I switched from another company about a year and a half ago (comcast), who has a similar remote, with a slightly different layout for the top row of keys, and have experienced the lag since switching. It may be an issue in the programming of the older remote. The way to tell is if the lights, at the top, light up on the first split second of pressing the volume or if they don't light up until the television responds. My remotes weren't responding until the third or forth press of the volume which could be almost a 3 second delay. I believe this issue has been solved with the newer generation remotes, if it is the case of your red lights lighting up immediately or if it is unique to on remote, it may be an issue with the batteries, television, or interference (Check them in that order, most common being battery issues)

[aviewer ACE - Wizard]

My suggestion is to try varying the volume on the STB instead of the TV. I have a TV set this way & it works fine. Set STB volume at 15. Set TV volume at comfortable level. Now the remote will vary the STB volume.

Program the remote -
att/ok keys - 955 - enter key (bottom right aka zoom)

Watching TV with this setting the att key is in control and varies volume. If you press TV it will vary tv volume.