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Visitor

Posts: 14

Registered: ‎03-31-2008

Increase in DSL speed cause pixelation on TV?

‎11-09-2008 01:32:15 AM

I got U-Verse last Sunday, had to get a lower profile since I was about 150' past the limit for U-Verse. I only got 1 HD stream and 3.0 Meg DSL. When I raised DSL to 6 Meg, I noticed 2 HD had some pixel issues for about 2 minutes.

Would an increase in DSL speed cause this since I am on a lower profile?

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Increase in DSL speed cause pixelation on TV?

‎11-10-2008 12:55:06 PM

It shouldn't, but it may have something to do with updates being downloaded, system maintenance, or just issues brought about because of your distance from the VRAD. IMHO.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 2

Registered: ‎11-11-2008

Re: Increase in DSL speed cause pixelation on TV?

‎11-11-2008 01:13:39 PM

Should not cause this problem.. but you may want to check out and call TS and have them check if your bandwidth is enough to have the max 25 or you're on a lower class.

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