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Visitor

Posts: 4

Registered: ‎07-07-2012

Intermittent Signal loss

‎07-07-2012 09:23:30 AM

Hello. Over the last several months we've had intermittent signal loss which has recently ratchetted up to nearly unbearable. Every fifteen minutes to half hour or so we'd lose the signal and it would drop out and then pop back on. It's made watching TV and internet use difficult and gaming nearly impossible. We had a tech come out (very nice) ran some tests and thought it was a line issue. She said she'd have someone to test the lines. No one showed up. So I used voice chat last night and they seem think the same thing and will be sending another tech. I'm afraid that will lead no where as well. Here's the images I have from the real time program. Anythoughts?

ACE - Guru

Posts: 4,178

Registered: ‎09-19-2008

My Device: works just fine, thank you.

Re: Intermittent Signal loss

‎07-07-2012 10:21:10 AM

Can you double the size of those images? A lot of old eyes here.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 4

Registered: ‎07-07-2012

Re: Intermittent Signal loss

[ Edited ]

‎07-08-2012 07:31:16 AM - edited ‎07-08-2012 07:32:07 AM

Sorry about that. Heres' better images.

ACE - Geek

Posts: 10,173

Topics: 1,003

Kudos: 153

Solutions: 46

Registered: ‎07-15-2008

Re: Intermittent Signal loss

‎07-08-2012 04:00:22 PM

Way too many errors occuring, call TS on the #in my sig. Hopefully they'll see them all, run a test on your line and send a prem tech to solve it. Good luck

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 4

Registered: ‎07-07-2012

Re: Intermittent Signal loss

‎07-08-2012 04:52:37 PM

The tech came by and checked the line and say he found "three thing wrong" and since then everything's been fine. Thanks for the input.

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