Low TV aduio volume

[rubberband_1]

I just reprogrammed my remotes to my TV and DVD codes. Since then the TV audio volume on one of my TV's is so low I can barely hear even when the volume control is at 50+ (maxed out). Any suggestions? I've gone thru the suggested steps on the 411 Videos

[RCSMG ACE - Expert]

Is the stb connected to your tv by a coax cable?  You can also check to make sure the volume it turned all the way up on your stb.

[rubberband_1]

yes, connected via cox;forgive my naivety, but what is a stb?

[RCSMG ACE - Expert]

STB is Set Top Box.  Do you have a component (yellow rca plug) or svhs connection on your tv.  If so, you can connect the stb to your tv and connect the red and white audio outputs to the audio inputs on your tv and not only get a substantial increase in volume.  But the audio will be stereo.

[rubberband_1]

The yellow/white/red RCA plugs from the STB weren't connected to the TV. I just plugged them into the back of the TV and the volume didn't change..volume control still on max (50+)

[RCSMG ACE - Expert]

Temporarily program your uverse remote to control the volume of the stb.  And make sure the volume is all the way up on it.

[rubberband_1]

Yes, that's what I'd like to do. How do I program the STB to control the volume?

[texasguy37 ACE - Expert]

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rubberband wrote:

I just reprogrammed my remotes to my TV and DVD codes. Since then the TV audio volume on one of my TV's is so low I can barely hear even when the volume control is at 50+ (maxed out). Any suggestions? I've gone thru the suggested steps on the 411 Videos

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To control the speaker volume of the STB:

1) Press and hold the AT&T button on the remote.

2) Press the “OK” button and release it and the AT&T key at the same time. All the universal lights will flash twice.

3) Type 955. The AT&T key will flash twice.

4) Press “Enter”.

Now you can turn your volume all the way up on the STB. Once you get it set how you want, we need to set the remote back to control the TV volume instead of the STB. To do that:

1) Press and hold the AT&T button on the remote.

2) Press the “OK” button and release it and the AT&T key at the same time. All the universal lights will flash twice.

3) Type 955. The AT&T key will flash twice.

4) Press “TV”. The TV light will flash twice.

[RCSMG ACE - Expert]

Thanks TG, I didn't know the number to program into the remote.

[Sporkboy]

Or you can call tech support. They now have the ability to reset the volume of the stb to 25 for you instead of  programming the remote.

[spd2demun ACE - Expert]

How do they do that?

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Sporkboy wrote:

Or you can call tech support. They now have the ability to reset the volume of the stb to 25 for you instead of  programming the remote.

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[Sporkboy]

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spd2demun wrote:

How do they do that?

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Sporkboy wrote:

Or you can call tech support. They now have the ability to reset the volume of the stb to 25 for you instead of  programming the remote.

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We can just send a message to one or or multiple stbs to reset. Can't choose what to set the volume at, but atleast we can change it back to the defualt 25.   (I know this because I'm in tech support )

[spd2demun ACE - Expert]

Hmm...very interesting!  Thanks for the update.

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Sporkboy wrote:

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spd2demun wrote:

How do they do that?

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Sporkboy wrote:

Or you can call tech support. They now have the ability to reset the volume of the stb to 25 for you instead of  programming the remote.

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We can just send a message to one or or multiple stbs to reset. Can't choose what to set the volume at, but atleast we can change it back to the defualt 25.   (I know this because I'm in tech support )

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