No wireless in front room

[Peanutrae]

One of the main things that brought me to u verse was the wireless receiver. During instillation I was told that it couldn't be hooked up in my living room because the living room reciever had to be wired to the router. I was told I could have wireless in any of the bedrooms but not the living room which is the only spot in the house we needed it. Very confusing/ misleading since the current commercials celebrate the fact that the living room tv can be moved anywhere. Honestly, if my wife would have been home, we probably would have cancelled on the spot. The explanation I got from the installer still doesn't make sense (the living room tv has do be hardwired to the router and the mainline??) and completely contradicts how this is being marketed. It would be nice to have an explanation that makes in order to avoid feeling like we have participated in another marketing scam. Thanks.

[texasguy37 ACE - Champion]

In which room is the DVR located?

[jimgfitzgerald]

The only thing that has to be hard wired to the RG (modem/router) is the DVR.  The DVR can be in any room you want it in.  As a matter of fact, it's best to put the DVR with the least viewed tv in the house.  A wireless receiver can then be placed anywhere in the house that it can receive the wireless signal from the RG.

[Peanutrae]

The living room.

[Peanutrae]

So then the RG would have to be in that room also? How would that effect the signal to everything else that is running off the RG (play station, Xbox, desktop, two iPads etc.). Would I still be able to record in the living room. Why is it best to put the DVR with the least viewed tv in the house?

[texasguy37 ACE - Champion]

The DVR units are wired only.  Only the non-DVR STB's are wireless units.  Assuming that the RG is also located in the living room, the tech was correct in saying that the DVR must be hardwired, and it is best to have it directly connected to the RG.  

Was the RG located in the living room because you have a PC there that is also hardwired to the RG?  It is not necessary that the RG be located in the living room.  In my home, the RG is in my office which is where my DVR and desktop computer are located.  I do have wireless receiver in my living room.

[jimgfitzgerald]

The RG can be located anywhere.  It is connected to the NID on the side of your house with coax, cat5, or telephone wire.  The DVR can be located anywhere.  It is connected to the RG with coax or cat5.  Any wired receivers are also connected to the RG with coax or cat5.  All of this wiring can be existing wiring if it meets the U-Verse standards or they will have to pull new wiring.  The wireless receiver can be anywhere it can receive a wireless signal from the RG.  Computers are connected to the RG with cat5 or wireless.

[Peanutrae]

The desktop is connected wirelessly in the office. If I moved the RG and the DVR in there then the DVR wouldn't be connected to a tv and I would have to rent an additional reciever? I'll try connecting it on another tv and hopefully the signal strength on RG will be sufficient enough to run everything off of. I do think att could do a better job explaining the limitations of the product though.

[jimgfitzgerald]

Is your setup coax, cat5, or telephone wire?  You can't just move the RG, at least not if a coax connection.  I'm not totally sure if cat5 or telephone wire.  I have a total coax connection.  The coax going to the RG is connected differently at the NID than the other coax lines.  Anyway, you seem to be under the impression that the DVR needs to be in the same location as the RG.  That is not the case.  You just need for the DVR to be hardwired to the RG.  My RG is in a upstairs bedroom.  My DVR is downstairs in the family room.  I have two other wired receivers also downstairs in the kitchen and a bedroom.

[oufanindallas]

My RG is on my computer niche and my DVR is in the bedroom.  None of the DVR or STB is directly connected to the RG. The RG feeds the distribution box for the rest of the house.  As mentioned, the only box that absolutely has to be wired right now is the DVR, all others can be wireless, up to two per house.