07-12-2010 11:11:56 AM
Follow these Remote Control instructions from AT&T/U-verse support:
Programming with the Automatic Code Finder
The automatic code finder cycles through all possible codes for the type of device you are programming until the correct code has been found.
- To program your remote control with the automatic code finder feature make sure that the device you want the AT&T U-verse remote control to control is ON. If you are programming the AT&T U-verse remote control to control your TV, make sure your TV is ON. You can use this same process to program your DVD or other Audio/Visual device.
- To control your TV or DVD: With your TV or DVD on, PRESS AND HOLD DOWN, the TV or DVD Mode Key on the Remote Control. The mode keys are located across the top of the AT&T U-verse Remote Control. While holding down the TV or DVD Mode Key, press and release the "OK" button. Also release the Mode Key with the "OK" button. If done correctly the Mode Keys will blink twice. The remote is now ready to be programmed.
- The next step is to enter the code for the automatic code finder feature. That code is "922". Enter the code "922" using the Remote Control's keypad. You have 10 seconds to enter this code before the remote times out. When 10 seconds have elapsed the Mode Keys will flash once. If this happens just start over.
- The next step is start the automatic code finder search. Make sure you aim your remote control at your TV or DVD. Then press and release the "play" button on the remote control. Now press the "FAST FOWARD" key multiple times until the device turns off. Then press "Enter" to save the code. Your remote now has the correct code. If done successfully the Mode buttons will flash three times. Press Power again to turn on your TV or DVD.
- When the code has been entered correctly, the appropriate Mode Key will flash three times. To check to see if this code works, press the Power Button. If the TV or DVD does not turn off, then the code is wrong for your TV or DVD and you need to try another code listed in the Manufacturer's Code List
Please Note: Some manufacturers have multiple codes listed in the Manufacturer's Code List Codes may allow you to operate some but not all of the device's functions with the AT&T U-verse remote control. You may need to try additional codes until you find the one that allows you to control all of the device's functions.
Note: If you've already found the codes from the list do not work for your TV/device, and auto programming did not work, go through the auto programming steps again.
These instructions by ms8959 for using the automatic code search may be easier to follow but there are some changes. Disregard section 5, #1, in pressing the Rewind key. In section 5, #2, press the FF key multiply times until the device turns off. You can also disregard section 5, #3, in pressing the Play key to resume auto search of the device codes. This can be used for finding codes for other devices (like DVD) but would make sure you can control your TV first.
Once the device turns off Press the Enter key (bottom right) to save the remote code. Many users mistakenly press the "OK" key which is not the ENTER key.
Check to make sure the code works by pressing the mode key, then the power button, to turn the device back on.
Sometimes there are no codes for certain TV's/devices with U-verse.
Note: Some of the above info was taken from the "AT&T IR U-verse TV Remote Control User Guide" that came with my new remote. Cannot find a link to this guide anywhere. Since these instructions have the latest info would appreciate anybody finding a link to this same guide. This latest att remote code list is on the back of this Users Guide. Thanks.
07-12-2010 11:25:37 AM
I have an Element 26" HD TV and have had U-Verse since January. Apparently the installer used that code in the book which is mostly fine. The only thing that doesn't work for me is the Mute button, so I use the TV's own remote if I need to mute the TV.
I have phoned Element support (the number in the front of my manual is 888-238-8123) several times including just now being on hold with nice soft jazz music for about 15 minutes. The woman's voice never identifies it as Element TV but gives choices of customer service or technical support or "stay on the line". It doesn't matter which you choose -- you won't get answered. If you call outside normal Pacific time, you'll get a message to that effect.
I have tried the automatic method also, with same results.
07-12-2010 12:04:34 PM
I just ran through the automatic programming mode again and now my U-V remote hardly works my Element TV at all. During the programming, the 4th press of FF turned of the TV and the first press of Power turns on the TV -- but that's all. Nothing else on the U-V remote works anything on the TV.
And so far I can't find the procedure to use the device's code to try to set the U-V remote correctly. Help!
07-12-2010 12:29:51 PM
Well hopefully the installer did not know a remote code other than 1431.
1. Press and hold the TV mode key, while holding press "OK", and release both together. All the
mode keys should flash twice.
2. Enter 1431 by pressing the numbered keys on the UV remote. (you only have 10 secs from step
#1) All the mode keys should flash flash 3 times if the remote control code is correct.
3. Point the remote at the TV and press the power button once. The TV should turn off. This should complete the steps.
07-12-2010 01:59:11 PM
Good deal and glad the UV remote mute feature is even working now.
Most of my TV remotes are thrown in a drawer somewhere.
07-12-2010 04:23:28 PM
What I meant was that the "TV/Remote" key on the U-Verse remote still isn't working -- to change to different Input modes of the TV, such as to use the DVD. This was mentioned either in this thread or another one relating to the U-V remote.
07-12-2010 10:48:58 PM
Must have misunderstood what you were saying. So if you push the TV mode button on the UV remote and then the "TV/VIDEO" button (to right of FF button) you can't see the TV inputs or move them up or down with the UV remote arrow buttons? Works by my HDTV but it's a different brand.
BTW, saw where you can't reach customer support through their phone number. Element does have a website if you need assistance or want to download anything. I always download the users/owners manuals for electronics to my computer since it makes them much easier to read. Plus I have a tendency to misplace them when I need them. Here's the Element website link:
07-13-2010 05:10:40 AM
Oh, right! I hadn't specifically tried it after pressing the TV button. It DOES work in that case.
On a related issue, I have the DVD button working quite well for my Memorex DVD player, except that I can't find a button that will open and close the drawer.
07-13-2010 10:12:53 AM
To tell you the truth you're very lucky the U-verse basic remote is working so well with your Element HDTV and DVD player. Some users can never find any codes to work with certain brands/models of TV's/devices.
Have no idea how you would open/close the DVD drawer with the UV remote. Maybe others here can offer some advice. Sometimes I just push the open/close button on the front of my DVD player since I have to physically insert/remove a DVD anyhow.
08-02-2012 06:35:11 PM
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed, as it is very old.