New to the AT&T community forums? Sign Up

[ { "url": "/", "displayName": "AT&T Community Forums", "code": "090000", "cl": "cng-header-a", "fn": "Community~Home", "pn": "AT&T Community Forums_Pg", "children": [ { "url": "/t5/AT-T-Wireless/ct-p/ATTWireless", "displayName": "Wireless", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Wireless-Community/ct-p/attwireless", "displayName": "Wireless Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Support-Videos/bg-p/Wireless_Support_Videos", "displayName": "Wireless Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Wireless Support Videos", "pn": "Wireless Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/Customer_Care", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Care-and/bd-p/customercare", "displayName": "Wireless General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~General Care and Support", "pn": "Wireless General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Online-Account-Access/bd-p/OCS", "displayName": "Wireless Online Account Access", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Online Account Access", "pn": "Wireless Online Account Access_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Billing/bd-p/Billing", "displayName": "Wireless Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Billing", "pn": "Wireless Billing_Pg" } , { "url": "http://forums.att.com/t5/Network-Coverage/bd-p/reportservice", "displayName": "Network Coverage", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Network Coverage", "pn": "Network Coverage_Pg" } , { "url": "http://forums.att.com/t5/Prepaid/bd-p/prepaid", "displayName": "Prepaid", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Prepaid", "pn": "Prepaid_Pg" } , { "url": "http://forums.att.com/t5/Phone-Upgrade/bd-p/PhoneUpgrade", "displayName": "Phone Upgrade", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Phone Upgrade", "pn": "Phone Upgrade_Pg" } , { "url": "http://forums.att.com/t5/Features-Services/ct-p/data", "displayName": "Features & Services", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services", "pn": "Features & Services_Pg" } , { "url": "http://forums.att.com/t5/Account-Features/bd-p/international", "displayName": "Account Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Account Features", "pn": "Account Features_Pg" } , { "url": "http://forums.att.com/t5/Data-Messaging-Features-Internet/bd-p/messaging", "displayName": "Data & Messaging Features, Internet Tethering", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Data & Messaging Features, Internet Tethering", "pn": "Data & Messaging Features, Internet Tethering_Pg" } , { "url": "http://forums.att.com/t5/Device-Features/bd-p/xpressmail", "displayName": "Device Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Device Features", "pn": "Device Features_Pg" } , { "url": "http://forums.att.com/t5/AT-T-Smart-Controls-8480-Smart/bd-p/smartcontrols", "displayName": "AT&T Smart Controls℠ (Smart Limits)", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~AT&T Smart Controls℠ (Smart Limits)", "pn": "AT&T Smart Controls℠ (Smart Limits)_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-More/ct-p/tones_games", "displayName": "Tones, Games, More", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More", "pn": "Tones, Games, More_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-Videos-More/bd-p/ringtones", "displayName": "Tones, Games, Videos, More...", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More|Forum~Tones, Games, Videos, More...", "pn": "Tones, Games, Videos, More..._Pg" } , { "url": "http://forums.att.com/t5/Phones-Devices/ct-p/gsmgprs", "displayName": "Phones & Devices", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices", "pn": "Phones & Devices_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Device/bd-p/gsmgprs", "displayName": "Wireless General Device Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Wireless General Device Discussion/Support", "pn": "Wireless General Device Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Apple-Community-Discussion/bd-p/apple", "displayName": "Apple Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Apple Community Discussion/Support", "pn": "Apple Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Android-Discussion-and-Support/bd-p/Android", "displayName": "Android Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Android Discussion and Support", "pn": "Android Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/BlackBerry-Community-Discussion/bd-p/rim", "displayName": "BlackBerry Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~BlackBerry", "pn": "BlackBerry Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Windows-Discussion-and-Support/bd-p/WindowsOS", "displayName": "Windows® Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Windows® Discussion and Support", "pn": "Windows® Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/3G-MicroCell/bd-p/3gmicrocell", "displayName": "3G MicroCell™", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~3G MicroCell™", "pn": "3G MicroCell™_Pg" } , { "url": "http://forums.att.com/t5/Foro-en-espa%C3%B1ol/ct-p/spanish", "displayName": "Foro en español", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español", "pn": "Foro en español_Pg" } , { "url": "http://forums.att.com/t5/Anuncios/bd-p/Foros_Anuncios", "displayName": "Anuncios", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Anuncios", "pn": "Anuncios_Pg" } , { "url": "http://forums.att.com/t5/Foro-de-discusi%C3%B3n/bd-p/spanish", "displayName": "Foro de discusión", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Foro de discusión", "pn": "Foro de discusión_Pg" } , { "url": "http://forums.att.com/t5/La-Sala/bd-p/the_lounge_es", "displayName": "La Sala", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~La Sala", "pn": "La Sala_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/contrib", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Community-Suggestions/bd-p/gen", "displayName": "Wireless Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~Wireless Community Suggestions", "pn": "Wireless Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Wireless-Lounge/bd-p/TheLounge", "displayName": "The Wireless Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~The Wireless Lounge", "pn": "The Wireless Lounge_Pg" } ] }, { "url": "/t5/AT-T-U-verse/ct-p/ATTUverse", "displayName": "U-verse", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-U-verse-Community/ct-p/attuverse", "displayName": "U-verse Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/uverse-Welcome", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Support-Videos/bg-p/U-verse_Support_Videos", "displayName": "U-verse Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~U-verse Support Videos", "pn": "U-verse Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/UverseAccountBilling", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-General-Care-and-Support/bd-p/caresupport", "displayName": "U-Verse General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing|Forum~U-Verse General Care and Support", "pn": "U-Verse General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-Billing/bd-p/uverse-billing", "displayName": "U-Verse Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing|Forum~U-Verse Billing", "pn": "U-Verse Billing_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Equipment/ct-p/U-VerseEquipment", "displayName": "U-verse Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment", "pn": "U-verse Equipment_Pg" } , { "url": "http://forums.att.com/t5/Residential-Gateway/bd-p/gateway", "displayName": "Residential Gateway", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Residential Gateway", "pn": "Residential Gateway_Pg" } , { "url": "http://forums.att.com/t5/Receivers-Battery-Backup/bd-p/uverse-Uverse_TV_Equipment", "displayName": "Receivers/Battery Backup", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Receivers", "pn": "Receivers/Battery Backup_Pg" } , { "url": "http://forums.att.com/t5/Remote-Controls/bd-p/remotecontrols", "displayName": "Remote Controls", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Remote Controls", "pn": "Remote Controls_Pg" } , { "url": "http://forums.att.com/t5/U-verse-TV/ct-p/uverse-U-verseTV", "displayName": "U-verse TV", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV", "pn": "U-verse TV_Pg" } , { "url": "http://forums.att.com/t5/Total-Home-DVR/bd-p/uverse-thdvr", "displayName": "Total Home DVR", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Total Home DVR", "pn": "Total Home DVR_Pg" } , { "url": "http://forums.att.com/t5/Applications/bd-p/U-verse_Apps", "displayName": "Applications", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Applications", "pn": "Applications_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-Uverse_TV_Programming", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Internet/ct-p/uverse-U-verse_Internet", "displayName": "U-verse Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet", "pn": "U-verse Internet_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-HSIA", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/setup_install", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Voice-VOIP/ct-p/uverse-voice", "displayName": "U-verse Voice (VOIP)", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)", "pn": "U-verse Voice (VOIP)_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-voice_features", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/uverse-voice_setup", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/uverse-Comm_Member_Disc", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Community-Suggestions/bd-p/uverse-Community_Feedback", "displayName": "U-verse Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~U-verse Community Suggestions", "pn": "U-verse Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-U-verse-Lounge/bd-p/uverse-The_Lounge", "displayName": "The U-verse Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~The U-verse Lounge", "pn": "The U-verse Lounge_Pg" } ] }, { "url": "/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "Internet", "cl": "cng-header-a", "fn": "Community~Home|Category1~Internet & DSL Forums", "pn": "AT&T Internet & DSL Forums_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "DSL Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet", "pn": "AT&T Internet & DSL Forums_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/internet-Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Support-Videos/bg-p/Internet-DSL_Support_Videos", "displayName": "Internet / DSL Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Internet / DSL Support Videos", "pn": "Internet / DSL Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/internet-Customer_Care", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-General-Care-and/bd-p/internet-General_Care", "displayName": "Internet/DSL General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing|Forum~General Care", "pn": "Internet/DSL General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Billing/bd-p/internet-Billing", "displayName": "Internet/DSL Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing|Forum~Internet/DSL Billing", "pn": "Internet/DSL Billing_Pg" } , { "url": "http://forums.att.com/t5/Email-Security-Equipment/ct-p/internet-Email_Internet_Security", "displayName": "Email, Security, Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment", "pn": "Email, Security, Equipment_Pg" } , { "url": "http://forums.att.com/t5/Email-Internet-Security/bd-p/internet-Internet", "displayName": "Email, Internet, Security", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Email, Internet, Security", "pn": "Email, Internet, Security_Pg" } , { "url": "http://forums.att.com/t5/DSL-Routers-Home-Networks/bd-p/internet-Routers_and_Home_Networks", "displayName": "DSL Routers, Home Networks, Computers, Other", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Equipment", "pn": "DSL Routers, Home Networks, Computers, Other_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/internet-Community_Discussions", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Internet-and-DSL-Community/bd-p/internet-Community_Feedback", "displayName": "Internet and DSL Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~Internet and DSL Community Suggestions", "pn": "Internet and DSL Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Internet-and-DSL-Lounge/bd-p/InternetLounge", "displayName": "The Internet and DSL Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~The Internet and DSL Lounge", "pn": "The Internet and DSL Lounge_Pg" } ] }, { "url": "/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg", "children": [ { "url": "http://forums.att.com/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/ConnecTech_Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/PC-Tips-and-Advice/ct-p/ConnecTech_PC_Tips_and_Advice", "displayName": "PC Tips and Advice", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice", "pn": "PC Tips and Advice_Pg" } , { "url": "http://forums.att.com/t5/Performance-Speed/bd-p/ConnecTech_Board_Performance_Speed", "displayName": "Performance & Speed", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Performance & Speed", "pn": "Performance & Speed_Pg" } , { "url": "http://forums.att.com/t5/Windows-Related-Topics/bd-p/ConnecTech_Board_Windows_Related", "displayName": "Windows Related Topics", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Windows Related Topics", "pn": "Windows Related Topics_Pg" } , { "url": "http://forums.att.com/t5/Connecting-Devices/bd-p/ConnecTech_Connecting_Devices", "displayName": "Connecting Devices", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Connecting Devices", "pn": "Connecting Devices_Pg" } , { "url": "http://forums.att.com/t5/Error-Messages/bd-p/ConnecTech_Board_Error_Messages", "displayName": "Error Messages", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Error Messages", "pn": "Error Messages_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Networking/ct-p/ConnecTech_Wireless_Networking_Products", "displayName": "Wireless Networking", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking", "pn": "Wireless Networking_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Security-Settings/bd-p/ConnecTech_Board_Wireless_Security", "displayName": "Wireless Security Settings", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Wireless Security Settings", "pn": "Wireless Security Settings_Pg" } , { "url": "http://forums.att.com/t5/Connecting-to-the-Network/bd-p/ConnecTech_Board_Connecting", "displayName": "Connecting to the Network", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Connecting to the Network", "pn": "Connecting to the Network_Pg" } , { "url": "http://forums.att.com/t5/Staying-Connected/bd-p/ConnecTech_Board_Staying_Connected", "displayName": "Staying Connected", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Staying Connected", "pn": "Staying Connected_Pg" } , { "url": "http://forums.att.com/t5/Configuration/bd-p/ConnecTech_Board_Configuration", "displayName": "Configuration", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Configuration", "pn": "Configuration_Pg" } , { "url": "http://forums.att.com/t5/Online-Security/ct-p/ConnecTech_OnlineSecurityandPerformance", "displayName": "Online Security", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security", "pn": "Online Security_Pg" } , { "url": "http://forums.att.com/t5/Anti-Virus/bd-p/ConnecTech_Board_Anti_Virus", "displayName": "Anti-Virus", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Anti-Virus", "pn": "Anti-Virus_Pg" } , { "url": "http://forums.att.com/t5/Firewall/bd-p/ConnecTech_Board_Firewall", "displayName": "Firewall", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Firewall", "pn": "Firewall_Pg" } , { "url": "http://forums.att.com/t5/Security-Updates-and-Fixes/bd-p/ConnecTech_Board_Security_Updates", "displayName": "Security Updates and Fixes", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Security Updates and Fixes", "pn": "Security Updates and Fixes_Pg" } , { "url": "http://forums.att.com/t5/Settings-and-Maintenance/bd-p/ConnecTech_Board_Settings_Maintenance", "displayName": "Settings and Maintenance", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Settings and Maintenance", "pn": "Settings and Maintenance_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/ConnecTech_Member_Discussion", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/General-Posts/bd-p/ConnecTech_Board_General_Posts", "displayName": "General Posts", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions|Forum~General Posts", "pn": "General Posts_Pg" } ] }, { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "tg": "blank", "children": [ { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Announcements/bd-p/business_solutions_announcements", "displayName": "Announcements", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Account-and-Billing/ct-p/BusinessGeneral", "displayName": "General Account and Billing", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Care-and-Support/bd-p/bizcustcare", "displayName": "General Care and Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Premier-Online-Account/bd-p/businesspremier", "displayName": "Premier Online Account Management", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Ordering-and-Activations/bd-p/bizordactiv", "displayName": "Ordering and Activations", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Services/ct-p/BusinessMobility", "displayName": "Features and Services", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Applications/bd-p/ATTMobileApps", "displayName": "Applications", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Offers/bd-p/business_mobility_features", "displayName": "Features and Offers", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Messaging/bd-p/business_mobile_messing", "displayName": "Messaging", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Equipment-and-Devices/ct-p/BusinessEquipment", "displayName": "Equipment and Devices", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Device-Support/bd-p/businessgendevice", "displayName": "General Device Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Apple/bd-p/businessapple", "displayName": "Apple", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Android/bd-p/Android1", "displayName": "Android", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/BlackBerry/bd-p/businessblackberry", "displayName": "BlackBerry", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Internet-Tethering/bd-p/businesstether", "displayName": "Internet/ Tethering", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Windows-Mobile/bd-p/businesswinmo", "displayName": "Windows Mobile", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/3G-MicroCell/bd-p/3G_microcell_business", "displayName": "3G MicroCell", "tg": "blank" } ] } ] } ]

Visitor

Posts: 9

Registered: ‎10-26-2009

My Device: IPhone 3GS

can't pause or record any shows

‎08-04-2011 07:59:26 PM

I just got uverse installed on Tuesday. Yesterday it froze and on the reboot it would go past the blue boot screen. A tech came out today and replace the reciever and gateway.

So far today no freezing on either TV.

I tihnk the DVR unit is the one on the main floor and the nonDVR is in the basement.

one the unit I think is the DVR, if I hit pause on live TV it just brings up the slider bar to show how far into the show I am. It doesn't pause. If I hit record a message pops up recording. But when I check the recorded shows its not listed under by date to it is under schedule with a status of "will record" even though the show is on now.

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: can't pause or record any shows

‎08-04-2011 08:39:51 PM

Unplug both of the U-verse boxes for 30 seconds and then plug them back in. See if that resolves the issues.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Guru

Posts: 5,005

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: can't pause or record any shows

‎08-05-2011 03:29:12 AM

If it's a new installation it may not have gotten the update yet for phase 3. I'm not sure how to force an update down, but I'm guessing that it will recieve the update soon.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Master

Posts: 22,495

Topics: 1,283

Kudos: 295

Solutions: 43

Registered: ‎12-10-2007

Re: can't pause or record any shows

‎08-05-2011 02:51:34 PM

Let us know what happened after you did the hard reboot that TG suggested.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 9

Registered: ‎10-26-2009

My Device: IPhone 3GS

Re: can't pause or record any shows

‎08-05-2011 03:52:10 PM

unplugged both units. Powered on the DVR first let it fully power on. no change.

Powered on the second box, fully booted up. No change on the DVR.

I can't do any of the DVR features. record, pause, skip back, etc

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: can't pause or record any shows

‎08-05-2011 04:02:45 PM

Which U-verse TV package do you have?

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 9

Registered: ‎10-26-2009

My Device: IPhone 3GS

Re: can't pause or record any shows

‎08-05-2011 04:10:53 PM

U300

ACE - Master

Posts: 22,495

Topics: 1,283

Kudos: 295

Solutions: 43

Registered: ‎12-10-2007

Re: can't pause or record any shows

‎08-05-2011 04:47:36 PM

Call ts and have the csr do a test on your service. Let them know you have already rebooted the stbs and ask them to try doing a reset of your service.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 27

Registered: ‎07-28-2011

Re: can't pause or record any shows

‎08-05-2011 04:50:45 PM

Try to force the Phase 3 update

To do this go to that main DVR and do the follwoing

On the DVR STB (While powered on) hold down the power button, OK button, and Down Button on thefront of the DVR

The Link, HD, and Record Buttons will light up. Let go of the Power Button, while still holding the other 2.

The box will reset and on teh screen you should see a gear with a progress bar. Let the other 2 buttons go.

Try using DVR functions afterwards

See important details on services & offers

AT&T on the Web

att.com
Shop. Service. Support.

att.net
E-mail - News - Weather & More

© AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506

The first nationwide carrier to be awarded the Seal of Wireless Quality. For details, visit www.ctia.org.

Click to verify BBB accreditation and to see a BBB report.