remote issue

[ekghouston]

my ATT remote has been working well until today i programmed it to also contorl my hdtv.

it can contorl my TV just fine. but come to swtich channels, to view guide, and any uverse cable box functions it wont work unless i am really really close(remote inches away from the ATT uverse box) even after i put in new battery.

am i the only one having this issue? thanks guys.

Message Edited by ekghouston on 03-03-2009 08:51 PM

[hpmsrm]

At the top of your remote there are a "TV" button and an "AT&T" button.  Are you sure you pushed the AT&T button before trying to change channels on the UV box?

[fianne26]

There's no point asking about the modes he's currently in to coz he can control his tv and receiver

I guess what he's askin is why he needs to go near the tv and the stb before he can control it..

[RCSMG ACE - Master]

Maybe it needs batteries.

[Pip_2]

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RCSMG wrote:
Maybe it needs batteries.

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Said he replaced the batteries already.

Maybe the batteries were no good?

[RCSMG ACE - Master]

Oh, I guess I missed that.  But it is possible to replace old batteries for new "old" batteries.

Message Edited by RCSMG on 03-04-2009 02:14 PM

[clbiggs_1]

I've had remote issues with one of my boxes. Sometimes would pick up the remote or it picked up the wrong button, but everything else worked fine. I guess that there is some sort of interference in my living room, even though the power saving feature is turned off on my tv, but I just put a strip of blue masking tape over the ir sensor on the box and it works great now.

[kaseyi]

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ekghouston wrote:

my ATT remote has been working well until today i programmed it to also contorl my hdtv.

it can contorl my TV just fine. but come to swtich channels, to view guide, and any uverse cable box functions it wont work unless i am really really close(remote inches away from the ATT uverse box) even after i put in new battery.

am i the only one having this issue? thanks guys.

Message Edited by ekghouston on 03-03-2009 08:51 PM

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I had much of the same problem since I got my new HD TV.  Reading other messages here, it seems  the DVR & STB's seem to have a problem with RF interference from LCD TV's where it can't read the signals from the remote very well.  I even read where someone came up with a workaround using layers upon layers of "Press & Seal" on the DVR to help shield it from the RF the TV throws off.  Here is how I solved the problem.  Since my TV sits on a stand, not mounted on a wall and the stand has a glass front, I placed my STB inside the stand (I had to clear out a shelf that was filled with DVD's and other stuff that got "temporarily" placed there).   The stand with the glass door closed shielded enough of the TV's RF to allow my remote to work much much better.  In fact, I hardly have any more problems with the remote (unless the dog is standing in front of the stand blocking the STB). 

Kasey

[kizzie_xo]

im not so sure but im thinking about infrared issue. it can be the remote or the box. call ATT.

[Pip_2]

Kasey, just make sure that STB has room to breathe. It needs air.

[Deathtolltally]

I simply turned my box sideways and it works fine now!!! Something about the interferance I think?

[TreyMW]

Moved this particular post to it's own thread.

Message Edited by TreyW on 10-08-2009 09:47 AM

[Deathtolltally]

Hi, has your issue been resolved?