MUTE - What the heck did I do???

[JiminSTLouis]

Last night I grabbed my ATT remote and somehow pushed a combination of buttons that muted my STB.  I had the remote set up to control the volume of my TV and I could not recreate what I did to un-mute the STB.  I had to return to the factory settings to be able to un-mute it.

What the heck did I do so I can prevent it / correct it in the future?

Thanks

[aviewer ACE - Wizard]

JiminSTLouis - It is not anything you did. It is the "customer unfriendly" design of the IR signal selected for U-verse. Looks like you know how to un-mute.

There have not been many posts lately about the mute problem. It has been appearing for me lately as a channel change caused by the corruption of the FF. Then there's all the channel numbers that do not register.

Check out this video - http://www.nilesaudio.com/media/ir.php

[JiminSTLouis]

Thanks for the information. I guess I was the victim of RF noise and not something I pushed on the remote.

[JiminSTLouis]

Thanks for the information.  I guess I was the victim of RF noise, and not something I pushed on the remote. 

[mibrnsurg ACE - Geek]

No Jim it was a glitch of the Uverse remote, I've had it 5 or 6 times in my almost 4 years of Uverse.  The fix is below:

To control the speaker volume of the motorola box itself:

1) Press and hold the AT&T button on the remote
2) Press the "OK" button and release it and the AT&T key at the same time.  All the universal lights will flash twice.
3) Type 955.  The AT&T key will flash twice
4) Press "Enter"

Now you can turn your motorola box all the way up (off mute). Once you get it set how you want, we need to set the remote back to control the TV volume instead of the motorola box.  To do that:
1) Press and hold the AT&T button on the remote
2) Press the "OK" button and release it and the AT&T key at the same time.  All the universal lights will flash twice.
3) Type 955.  The AT&T key will flash twice
4) Press "TV".  The TV light will flash twice

All of this is assuming that the TV button on your remote is already programmed to control your TV.  

If it is not, you will need to find the code for your TV and program the TV button first. 

http://forums.att.com/t5/Receivers-Battery-Backup/HOW-TO-GUIDES-INSTRUCTIONS-AND-BASIC-TROUBLESHOOTI...

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

[mibrnsurg ACE - Geek]

Just had it again today and used my fix above.  

Chris

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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

[queenmomm14]

Excellent instructions! Thank you!