06-24-2012 09:39:24 AM
I recently got an additional wireless receiver. It came with a standard black remote (S10-S3). I can't turn the TV on or off with this remote nor will it change the volume level. I have to use the TV remote for all of that. I've tried resetting the remote. I powered off the receiver (manually) and powered it back on (manually). I can only turn on the U-verse with this remote. Anyone else having this issue?
06-24-2012 12:42:29 PM
No, no issues here like what you describe. Did you program the new remote to work with the TV?
You can program the remote from your TV: MENU > Help > System Set-up > Program my U-verse Remote