10-18-2013 04:39:25 PM - edited 10-18-2013 04:40:37 PM
We've had for them for a while now, and yesterday both remotes suddenly partially stopped working. I've went through and messed around to see what worked and what didn't, and the only things that don't work are Volume and the TV+Power (to turn off the TV via remote). Everything else seems to work just fine. Both remotes have the same problem and according to my grandma and uncle, stopped working around the same time.
What's going on?
10-18-2013 05:04:29 PM
This may help you to reprogram remotes if do not have booklet...
Besr, hope this helps.
10-18-2013 05:05:52 PM
10-18-2013 05:41:09 PM
Also, one thing that might have happened is the remotes just got switched around in the house. Happens to me a lot at my house. The remotes are specifically programmed to the TV, and it sounds like only the TV specific functions went out, so hopefully you can swap the remotes around and it works.
Let us know how it goes!
10-18-2013 06:03:01 PM - edited 10-18-2013 06:07:01 PM
DavidCS - I think you nailed it! Reading MT's post made me wonder why I did not think of that. But, yours is way farther down in the depths.
That's why I love a forum - three people can read the same post and come up with three answers based on differences in interpretation and recent experience.
That's why these things need to be written down - They're all in one place. One of them has to right.
I think this one goes to David T.
How about taping a label on each remote or colorcoded tape??
10-19-2013 12:25:41 PM
Also make sure the ATT button at top has been pressed before giving a remote signal.... Sometimes the TV button next to the ATT button gets pressed. Make sure your on the ATT function and not TV, DVD,or AUX
02-05-2014 09:19:07 PM
When I tried to watch the video on youtube, I go the message "sorry this video is private"
Bottom line is that my remote is still not working. I have followed all the instructions on your help line. My remote is S-4, which no. is not mentioned in your instructions and I am wondering if that has anything to do with the fact that the steps I am following are not working.
02-06-2014 04:57:05 AM
Be sure the batteries are fresh.
Do you have multiple remotes? They may be reversed by TV.
Be sure att button blinks when you press menu guide channel change OK Power button.
After that, please be more specific about what the remote does & does not do.
Does it control the STB?
Does it control the TV?
If everything else works, is it a problem with power sequence or volume?