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Visitor

Posts: 1

Registered: ‎02-05-2012

What's up with my remote?

‎02-05-2012 07:36:08 AM

Its been working perfectly, almost too good, for a month. Then last light when I tried to press the guide button...nothing, so I pressed the AT&T button. It lit up and wouldn't go off for about ten seconds, then nothing. It wouldn't do anything. I tried changing the batteries to no avail. Any suggestions?

ACE - Wizard

Posts: 3,584

Topics: 12

Kudos: 301

Solutions: 157

Registered: ‎03-11-2010

Re: What's up with my remote?

‎02-05-2012 07:59:43 AM

It could be a stuck button - the record button is low. Or, it could be the STB. DId you try another remote & try the faulty on on another TV.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Geek

Posts: 10,227

Topics: 1,003

Kudos: 157

Solutions: 48

Registered: ‎07-15-2008

Re: What's up with my remote?

‎02-05-2012 10:43:23 AM

Also on my silver one, the body tends to separate slightly at times and can hide a held down key and prevent others from working as a full push is not available at that point.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 1

Registered: ‎02-05-2012

Re: What's up with my remote?

‎02-05-2012 09:59:47 PM

I have a troublesome remote, too. its the S10-S2 model. It first was eating batteries,now for the past few days, hardly working at all.I am stuck on HSN..not my choice at all..I don't get paying for a channel that wants to sell me useless stuff. Tonight it was football stuff-yuck!

I wanted to watch HGTV, the remote just took the first number, and now I'm stuck in TV tortureland...Argh! And I have changed batteries too...as well as did things with the original TV remote..Still HSN...

ACE - Master

Posts: 22,534

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: What's up with my remote?

‎02-06-2012 03:01:22 PM

This won't help your immediate situation but, call CS/TS and request replacement remote contorl(s). There is no charge for them.

Award for Community Excellence (A.C.E.) achiever for 2012*

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