05-21-2012 04:31:21 PM
If you have ADSL2+ or VDSL (both of which are branded as U-Verse), then no, you must use AT&T's modem.
05-25-2012 04:29:25 PM - edited 05-25-2012 04:32:21 PM
first, thank you for your quick and knowledgeable response, I was told that the modem is first-generation. How can I tell exactly what kind of modem it is. It gives me a model "Motorola 2210-02-1ATT " and style: "MIPDSLA".
if this is not an adequate description please tell me what information you need and where I can find.
I contacted D-Link and they said the modem was defective. They told me to take it back to the store and exchange it. When I was done and came home with the new D-Link and it did the same exact thing.
The reason I'm changing it is because I ordered the high-speed connection and it was checked at the line at 11 megabits. but on my computer screen the Max that I've seen is 1.4 Mb. Is this what I should expect no matter what modem I use?
05-28-2012 08:14:44 AM - edited 05-28-2012 08:16:20 AM
The Motorola 2210 is an ADSL2+ modem for U-Verse IPDSLAM connections. It is required by AT&T that you use the Motorola modem, you will not be able to use the D-Link.
The line rate and the rate you see on the computer screen are in different units. The line is in megabits (Mb), while the computer displays downlaod speeds in megabytes (MB). They will differ by a factor of 8.
11 Mbps is approximately 1.4 MBps.