I wanted to come here and see if anyone can provide any wisdom on why my services are constantly interrupted. A little background story. I contacted a support agent that told me my residential gateway was bad. After installation of a new one, services were great for a week. When they became highly unstable, a technician came and said they had installed defective parts outside for many residents, and it's impossible to make their rounds and fix them all, so they've just been replacing parts for residents that have complained. Services were ok for 2 days before failing again. I get disconnected from all services on average once per hour. I'm not including mini disconnects that barely affect tv, but just give me a noticable lag spike while using the Internet. I'd say overall, services are interrupted at least 40 times per day. Here are the screenshots from Uverse Realtime:
texasguy37
Here's that other screenshot you asked for.
Here's the results from the "Extended Test." After running it, it didn't load in the UV Realtime interface, so hopefully this will do.
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texasguy37
Since TS has not solved the problems and w/all those errors, I'd contact David's tier 2 guys following his directions below:
TROUBLES w/UVerse or install problems
Please note- Please be sure you call the 1-800-ATT-2020 number first and engage them. If they have not resolved the issue to your satisfaction.
Via email send the following to this address:
helprequest@sbcglobal.net or uversecare@att.com
In the subject line put the following: [Trouble-Uverse]
When you send the email, be sure to include as much of the following information as possible:
Account Number
Link to your uverse topic
Notes on the attempt to contact the 1-800-288-2020 please include case numbers!
posting ID or username
Address or location
Who the tech or support person would be contacting
Main contact number
Alternate contact number
A detailed description of the problem.
Hopefully they will solve your problem, let us know what happens. Good luck. 
Don't worry about the case #'s, just send what info you can, it'll be on their computers you've been contacting TS, but not getting a final solution.
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
texasguy37
We went through something very similar last summer. After replacing the box, several connections, and telling us they installed some type of bypass so that we were the only house in the neighborhood coming out of the outside box, the issue got a little better for a couple of months, but then started up again. I lose TV, getting the "lost connection" blue screen of death, internet, land-line many times every day. It's getting really, really old. If it isn't fixed this time, I may switch to another provider. Heck, I may just buy an antenna and a TIVO subscription and just deal with local TV. 
I like the way you think. I live on the Internet, but the stress isn't worth it. Thanks for the reply. Sometimes, it's nice to know people are in the same boat as you. Not because I want anyone else to suffer the same as me, nor because I need some verification that I'm not crazy and nit picking on perfect service, but because knowing others aren't getting resolved and that I realize we might have to switch to another provider as well. I'm trying hard to work with AT&T, I'm giving them as much chances I possibly can, but there is no guarantee they can provide you with stable services, and some are just those unlucky ones. Unfortunate, but this is the reality 
