07-30-2012 02:43:52 PM
Hi, we currently have UVerse Voice and Internet. I need to move our home office upstairs. We have FTTP and all of our phone jacks are pre-wired with CAT 5e. We also have a media cabinet in our bedroom closet. Can someone please tell me what steps we need to take to move the RG. I've spent hours looking through these forums and others but can't find any info on our setup. Any help is much appreciated.
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07-30-2012 03:00:49 PM - edited 07-30-2012 03:11:05 PM
nd, what kind of wire connects it to the NID?
07-30-2012 03:08:01 PM
07-30-2012 03:19:40 PM - edited 07-30-2012 03:23:01 PM
I think you need to look back into behind the walls.
Where do those cat5 jacks go?
How is the 3800 connected to the NID?
If it is coax you may want to call att - or run a new coax to the new location.
If it is cat 5 off one of the room jacks & it goes back to a patch panel (& they all do) it would be as simple as changing the connection at the panel from NID - panel - room1 to NID-panel room2.
Looks like I messed up the first post by editing without concentrating. But, I see you are cat5 - hope for a patch panel.
07-30-2012 03:48:47 PM
Here are pictures of our NID and our media cabinet. Hopefully you can view the link.
07-30-2012 04:05:20 PM
If you cannot tell from labels what those connections are you may need to call att.
I was thinking the media cabinet may be what I was calling the patch panel, but you have to know where the wires go. Do they have labels?
Also, we just talked about the feed. What about the telephones?
If you have one phone at the RG or a wireless base station or a connection to a wall jack that feeds a separate tel network, then you just replicate it at the new location.
07-30-2012 04:21:21 PM
07-30-2012 05:37:38 PM
The two connections at the RG one is the feed - possibly a red connector (ONT) or green (DSL). The other is connected to Line1 to backfeed the tel to the rest of the house. (maybe you can say what the labels are on these two jacks on the RG).
If this is true you could move the RG & replicate the connection in the new room.
Alll you have to do is find the NID-Old room connection, disconnect and try the two possible wires to change the NID to find which one goes to that room.
The tel should be OK because it is a parallel connection.
08-01-2012 11:29:09 PM
To be able to move the jack, you will need a 110 punchdown tool to connect the line to the Red jack which is the feed from the ONT outside and the ability to move the splice over as well. Then you can use the other jack to feed the VOIP service back to the house. If you have a home alarm though this becomes an issue because the alarm needs to get the VOIP service before the other devices. The other thing you need to do is reconnect all the coax lines so that the RG is feeding the service correctly through the splitter as well. If you're not comfortable making these changes, it's probably cheaper and less hassle to have someone come out and change it over.
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