09-01-2009 07:46:54 AM
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09-01-2009 10:49:55 AM
Just a heads-up though, some faxes may or may not work with U-verse voice. This is due to the fact that most faxes are designed for use with a PSTN (POTS) line. UV Voice as we all know run on VoIP (Voice over Internet Protocol).
You may get some luck in checking with your fax's manufacturer first before you attempt to connect it. They may also give some settings that you need to make on your fax to make it work.
09-06-2009 06:23:50 PM
I am also looking for confirmation, but I was told that the fax is supposed to be plugged into the AUX port of the RG, not the line port.
I am going to test this tommorow.
09-13-2009 03:30:49 AM
09-18-2009 10:07:22 AM
09-21-2009 05:30:43 PM
I forgot to reply on this issue.
I decided to try something that works perfect for me.
I signed up for EFAX and use their free # for my inbound.. The fax get delivered to my email.
For outbound, I just send over the RG voice port and that works 100%.
Just put in the EFAX number in the fax header, and nobody will know the difference.
I tested several different fax machines and had no issues, so not sure why some are getting garbled faxes..
09-26-2009 11:11:38 AM
09-27-2009 07:34:42 PM
Please check first if your fax machine is capable of getting digital signals, because Uverse uses digital instead of the regular analaog phone
lines. If it supports digital then its gonna work. You can call the manufacturer of the fax machine and verify to them if your fax can support digital
09-27-2009 09:24:17 PM
09-29-2010 11:25:48 AM
On my HP Photosmart premium all in one(C309A), I have to set the transmission speed to 14.4 Kbps. If I set it to 33.4 Kbps, the connection fails. I thought it would be smart enough to automatically shift to a lower speed.
06-25-2011 11:44:41 AM
Just bought an Epson Workforce 630 All-in-One printer/fax/copier/scanner and had a helluva time trying to get the FAX feature enabled. AT&T couldn't help, nor could HP.
I finally figured it out though. Here's what I did (with some tips from this forum):
My wall jack had a DSL filter on it (required I think), so, using a standard phone cable, I connected the PHONE jack of the DSL filter directly to the LINE jack on the fax unit. Then I connected the EXT (phone) jack of the fax unit to my phone. That's really all there was to it. (It wasn't necessary for me to connect anything to the RG unit.)
Hope this helps someone avoid the frustration that I encountered.
~ peace, Kevin J.
08-08-2011 02:22:56 PM
I've had ongoing issues with uverse since July 15 with numerous ATT techs out to my home. Fax machine - no one could get fax to work so ATT recommended I switch one of the uverse voice lines back to analog - done - fax works fine - this is also a voice line - voice works fine. Now, it appears that this tech just unplugged the phone jack that was on the back of the 2wire gateway. Didn't realize my uverse line was not working right away. I dread having to call ATT again......it's been 6 hours on the phone and 4 techs in my house since July 15. I've tried troubleshoot this myself but so far I've had no luck in getting these both to work
I'm curious to know which port your uverse voice line is plugged into on the gateway? I have a 2wire 8300 HGV-B RG.
08-20-2011 09:08:36 AM
I am killing myself trying to get a fax out. Newly installed ATT Uverse. I have a router but there are no AUX ports. Only five Ethernet ports and the data port for phone line. Where is this port to plug your fax machine into??
08-20-2011 09:50:13 AM
Do you have Uverse Voice service? If so the easiest way would be to purchase a 2 port phone line splitter, remove the phone line from the RG, plug the splitter into the RG and then plug the phone line into one of the splitter ports and the fax machine into the other. Hope this helps.
08-20-2011 11:58:29 AM
10-05-2011 10:26:30 AM
I just connected my new Epson 635 Workforce Printer/Fax to my ATT Uverse. I have the Voice Mail feature on my service. I had the Fax machine set to 6 rings, one past my voice mail setting, so the voice mail was picking up, blocking my incoming fax transmissions. I read one of the other posts and saw that if you set the fax machine to pick up on the first ring, then the fax autoanswer will work. It works great! Regarding your problem, I had similar issues, but my Uverse does not require a DSL filter anymore, so I just plugged the regular phone line into the fax "line" port on the printer, and plugged the phone into the "ext" port. I can make calls and received faxes now just fine.