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Visitor

Posts: 1

Registered: ‎08-04-2012

How to change telephone jack

‎08-04-2012 01:16:18 PM

I am using U-verse internet only. No cable, landline or any other. My ATT modem is connected to a telephone jack but now i want to move my modem to another room. But with new telephone jack, there is no internet connection! I think I have to change active line to the new jack from my telephone box but i don't know how.

Any suggestion?

Thanks.

ACE - Wizard

Posts: 3,545

Topics: 11

Kudos: 298

Solutions: 153

Registered: ‎03-11-2010

Re: How to change telephone jack

‎08-04-2012 03:36:14 PM

blasla - You have to find the other end of each wire.

The other end of the wire connected to the current jack is connected ro a wire that goes to the NID.

Hopefully, the other end of the wire to the new jack is at the same location.

If it is a connection you can break/make - move the NID side from the old to the new.

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