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Contributor

Posts: 1

Registered: ‎04-26-2012

Just got Uverse ADSL2+ Installed and there is no option to add Uverse Voice

‎04-29-2012 09:02:44 AM

I have the motorola NVG-510 and there is no option to add the uverse voice service to the mix.

ACE - Expert

Posts: 14,865

Topics: 1,751

Kudos: 780

Solutions: 255

Registered: ‎05-18-2009

Re: Just got Uverse ADSL2+ Installed and there is no option to add Uverse Voice

‎04-29-2012 09:54:57 AM

paultuckwin2012 wrote:

I have the motorola NVG-510 and there is no option to add the uverse voice service to the mix.

Is U-verse voice available at your residence? It requires a VDL gateway as opposed to the ADSL gateway that you have now.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 10,501

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Registered: ‎07-15-2008

Re: Just got Uverse ADSL2+ Installed and there is no option to add Uverse Voice

‎04-29-2012 08:17:23 PM

If I remember correctly, you can get upto 12M internet + Uvoice on IPDSLAM ADSL 2/2+ if you are w/in the distance limitations. Can't check at dslreports as they've only had posts upto to 2010 due to disk problems for the last week.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*

Mentor

Posts: 85

Registered: ‎06-03-2012

Re: Just got Uverse ADSL2+ Installed and there is no option to add Uverse Voice

[ Edited ]

‎06-05-2012 04:46:00 PM - edited ‎06-05-2012 04:47:14 PM

To clarify, ADSL2/2+ has cVoIP options available for consumer use in CT only. I have a terrible memory but it was released about 6-8 months ago. Honestly though, you aren't going to want it in it's current state. From my experience, the techs in field don't even know how to set this up properly and result to splicing the wires (leaving them hanging) and plugging the phone side into a separate jack to get whole house ring to work.

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