Loop is to far

[rannebarger]

I live in a housing developement where we have either Insight or ATT, however I tried to have uverse installed today and the said the loop is to far away (3800ft) some of my neighbors have uverse that are closer to the loop but there are several of us (5-10 not to mention people are still moving in and theyre still building) that want uverse because of how horrible insight is.  What can we do to get another loop put in the back of the developemnt for all the rest of us?  I was very disapointed and very frustrated that I took 3 hours out of my day to be told it can't be installed.

[scomella]

Honestly, there is probably nothing that you can do but wait.  If AT&T decides it's in their best business interest to install another VRAD to service your neighborhood that is a possibility.  Otherwise there is the hope that with the VDSL2 technology that the service reach will be increased.  The technician who was at my house said this in the works.  But 8 months ago the technician who initially installed my service said caller ID on the TV was in the works . . . and I still don't have that feature.

Just be aware that at 3800 feet you probably won't get the maximum number of HD streams offered.  I'm at 3500 feet and I only get 1 HD stream.  I'm waiting to see if I can get more than 1 HD stream when the VDSL2 service reach update occurs, otherwise I may have to switch to another provider as the 1HD limitation has caused me much grief during football season.

- Steve