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Visitor

Posts: 5

Registered: ‎06-22-2012

My Wireless Service Just Died

‎06-23-2012 11:30:33 AM

I was connected to the internet wirelessly when my 3600HGV rebooted. When it came back up, I had no wireless service. Wired service and VOIP both work. U-verse troubleshooter couldn't figure it out. What do I do now?

ACE - Champion

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Registered: ‎05-18-2009

Re: My Wireless Service Just Died

‎06-23-2012 11:37:35 AM

Is the Wireless Interface still enabled?

http://192.168.1.254/xslt?PAGE=C_2_1

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Visitor

Posts: 5

Registered: ‎06-22-2012

Re: My Wireless Service Just Died

‎06-23-2012 11:47:52 AM

There's no light next to the Wireless label. Is that what you mean?

ACE - Champion

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Registered: ‎05-18-2009

Re: My Wireless Service Just Died

[ Edited ]

‎06-23-2012 11:52:32 AM - edited ‎06-23-2012 11:53:03 AM

No, click on the link in my previous message to look at the configuration page in the 3600HGV. You will need to use a wired connection to the RG.

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Visitor

Posts: 5

Registered: ‎06-22-2012

Re: No, click on the link in my previous message to look at the configuration page in the 3600HGV

‎06-23-2012 12:00:55 PM

Yes texasguy37, the configuration page show that it's enabled.

ACE - Champion

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Registered: ‎05-18-2009

Re: No, click on the link in my previous message to look at the configuration page in the 3600HGV

‎06-23-2012 12:14:14 PM

Try unplugging the RG, wait about 30 seconds, then plug it back in. When it completes rebooting, test the wireless again.

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Visitor

Posts: 5

Registered: ‎06-22-2012

Re: Try unplugging the RG, wait about 30 seconds, then plug it back in

‎06-23-2012 12:26:57 PM

The troubleshooter already had me do that. No joy.

Visitor

Posts: 7

Registered: ‎06-21-2012

Re: Try unplugging the RG, wait about 30 seconds, then plug it back in

‎06-23-2012 02:01:31 PM

I have 3 modems with similar problems as yours. It's very likely your modem's wireless died

Visitor

Posts: 5

Registered: ‎06-22-2012

Re: zuolin1977 - I have 3 modems with similar problems as yours.

‎06-23-2012 02:06:59 PM

I'm starting to get a real sick feeling in my gut. What options have you tried?

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