04-03-2012 09:05:24 PM
Hi, recently I upgrade from ADSL to U-verse 12Mb. When I placed the order, I chose to have only modem delivered because I have a Cisco wireless router which I still want to keep.
However, as I set it up and connect to my router, I experienced randomly Internet disconnection no matter what I was doing at the time. It happened so frequently like once per 5 minutes!
The model of the Modem is 2210-02-1ATT, could you give me some suggestsion how to troubleshoot?
04-06-2012 02:09:40 AM
I think you're going to need to use the ATT-provided router for your service. Are you using Ethernet (hard-wired) only, no Wi-Fi?
I found this manual, and maybe it will help?