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Contributor

Posts: 1

Registered: ‎05-06-2012

Wireless Printer Won't Stay Connected

‎05-06-2012 11:23:17 AM

I can't keep a wireless printer connected. I had a Lexmark and had to keep turning the printer off and back on again to reset the wireless connection. I thought it was the printer so I purchased a Kodak, and I'm having the exact same problems. Everything else (desktop, laptop, iPad, Kindle) stays connected. What is the fix?

Moderator

Posts: 48

Registered: ‎02-17-2012

Re: Wireless Printer Won't Stay Connected

‎05-21-2012 12:22:22 PM

Hi,

I apologize you are having this issue. Most likely the printer is going into sleep mode with the default delay of 1 hour to conserve power. Check your manual for settings. Please let me know if you have any other questions.

Thank you,

wmertke

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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