Fire Fox Issue

RCSMG · ‎12-10-2007

I launched FF and my home page att.my.yahoo.com isn't displaying properly. The forum looks ok and some other sites, but Facebook isn't displaying properly either. Everything is listed on the left side of the screen. Is anyone else seeing something similar? Does anyone have solution suggestions?

Escapee · ‎09-09-2009

Everything is working fine with FF and Facebook and every other site.

I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinion.

RCSMG · ‎12-10-2007

I found a solution that resolved the problem.

spd2demun · ‎07-28-2007

What was it?

RCSMG · ‎12-10-2007

I went in and emptied out the cache folder and everything went back to normal. I would have posted exactly what I did, but I did a lot of looking to get to that point. The pages weren't loading properly.

Escapee · ‎09-09-2009

This is not directed towards anyone but just a suggestion. It helps to shut down a computer and reboot every so often. A lot of people leave it on 24/7 and it helps to reset things and clean out logs by sutting down the computer at least once a week.

I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinion.

RCSMG · ‎12-10-2007

Escapee wrote:

This is not directed towards anyone but just a suggestion. It helps to shut down a computer and reboot every so often. A lot of people leave it on 24/7 and it helps to reset things and clean out logs by sutting down the computer at least once a week.

I agree with you E. In this case I did cold boots, warm boots, ran spyware/malware, MSE scans. I went digging around in the FF support pages. I found the FAQs, I posted questions, and I even went to a chat session. I finally found instructions about clearing the cache and that is what worked. Lots and lots and lots of digging, but I found it.

mibrnsurg · ‎07-15-2008

Actually I have mine set to empty the cache everytime it closes, so things don't get fumbled up in the cache and cause problems.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

oufanindallas · ‎02-08-2010

mibrnsurg wrote:
Actually I have mine set to empty the cache everytime it closes, so things don't get fumbled up in the cache and cause problems.

Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

That's a good idea and one I recommend to our customers as well.

The other thing I recommend to our customers is to clear their temp folder occasionaly since it can get rather large and effect performance.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

mibrnsurg · ‎07-15-2008

oufanindallas wrote:

mibrnsurg wrote:

Actually I have mine set to empty the cache everytime it closes, so things don't get fumbled up in the cache and cause problems.

Chris

That's a good idea and one I recommend to our customers as well.

The other thing I recommend to our customers is to clear their temp folder occasionaly since it can get rather large and effect performance.

I'd bet most users have no idea where their temp folder is until they read about it or talk to some tech.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more