All right, here goes.
I'm a tech savvy person. I own all different phones, iPhone 3gS/4/Nexus S/Samsung Focus, etc, just so I can experience other platforms. Not only that, I research devices I do not have, constantly. I know what's going to be coming out before it's released. Example, well before the Samsung Galaxy S II was in the States, I was already aware and reading up on it's speficiations.
Basically, I'm a phone enthusiast. Every time I walk into an AT&T store to check out a new phone in person, I end up answering questions of another customer. I get told, "You should work here".. but customers AND employees!
Example, I was breaking down to a customer the differences between the Motorola Atrix and the Samsung Infuse, from the differences in UI (Motoblur vs Touchwiz, I even explained HTC's Sense UI as well), internal sepcs, CPU/RAM/Internal memory/SD card expansion capabilities, etc. I had an employee standing there watching and she says, "Wow, you really know EVERYTHING about these phones, I'm amazed."
I could name the battery capacity for each phone, including how long they lasted on an average day use for the guy. I even explained, in detail, the advantages and disadvantages of the devices.
I have people eating out my hand, and I have employees that are supposed to be doing what I'm doing looking at me dumbfounded. I'm not saying ALL AT&T employees are like this, but it seems to be the norm.
Even more hilarious, the fellow I was talking to, and this happens often, expained that the lady told him to stay away from Windows Phone devices. WHAT!? First, keep in mind I don't work there, yet he's confiding with me. I explain to him that since Mango has been released, a lot of the previous issues with Windows Phone devices has been addressed, and it would be premature to count them out. Of course I go over what Mango is and explain the benefits.
WIndows Phone is a great option, and the sad part is people that are not educated, AT ALL, attempt to downplay it, "It has no apps", yet never once ever looked into the app catalog, EVER. They have zero experience or knowledge about the devices, yet put them down. BAD business.
Yet, AT&T hired that person, and not me. She had no idea what Mango is, btw.
My point: I have plenty of work experience, in sales, and other things. Yet, I failed the questionaire to work for AT&T. I'm sort of venting, because I know I'd be great at the job. I'm a loyal customer that has unlimited everything, but personally I am likely to close my account and move on to another company. I have more often than not defended AT&T on a very large forum (200K+ members) I moderate on, and I get "denied" a job? I feel like if I was actually given a chance to prove what I know, they'd be eating out of my hand.
A loss to AT&T. Keep up the good work hiring the same people. I'll be in your stores occassionally answering the tough questions your employees fail to answer. And for those on this site that are employees that do have a clue, I'm not talking about you. My post is not about ALL employees, there's good people out there, I just feel I would be a good one. And on average, most of them suck.
Regards
I hope you find a job with SOME company that will appreciate you, and doing what you love to do. 
Peeps!! 
. Haha. Just FYI, Verizon is better to work for than Sprint. I'd check them out if I were you.
Remember that Wild Banchi... 1993-2010 
Posted from Apple iPhone
