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Visitor

Posts: 1

Registered: ‎05-29-2012

DVR Software upgrade...

‎05-29-2012 07:20:48 PM

Hey all,

The past month or so, every 24 hours, I get a popup on my TV screen that says that there is a software upgrade available. It gives me the option of OK, or Cancel. When I use the remote (or on the DVR box) to highlight OK, nothing happens. I then have to cancel out of it... and in another 24 hours, it pops up again.

It's pretty annoying at this point. Is there a way to manually upgrade the software on the DVR box?

Any help would be great,

Thanks

Jeff

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: DVR Software upgrade...

[ Edited ]

‎06-01-2012 11:00:13 AM - edited ‎06-01-2012 11:00:35 AM

Is your TV connected to the internet? If so, it appears that the notification is for a software update to the TV not the U-verse DVR. The notification for a software update to the U-verse DVR appears differently than what you describe and you cannot delay it for 24 hours.

You will need to use your TV's remote and menus to complete the software update for the TV.

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