07-17-2012 12:11:28 PM - edited 07-17-2012 12:12:52 PM
After several weeks of frustration with freezing during playback of recorded programs and during rewind of live TV, I finally called and asked for a service call. I'm not sure what all of this means but this is what my wife sent to me via email:
Found some bad fittings in the living room floor connection
The splitter in the basement was very old, and there was voltage on one line
The old splitter lost 3.5 DB per leg, and has been replaced with a newer one, now zero loss. The splitter has been grounded.
The old center conductor (?) in the living room that made contact was almost non-existent and has been replaced.
The recordings he tested looked good/no freezing, but when he checked play-back of live TV that still froze. He replaced the DVR.
My wife said everything works now but I will give the entire system a good rundown when I get home. This was my first service call in years.
07-17-2012 03:35:53 PM
Did he leave a manual for the remote?
07-17-2012 03:51:13 PM
07-17-2012 04:31:00 PM
JiminSTLouis wrote:Oh sorry, I meant the DVR itself. The remote receiver was on the old one. I did some searching and found out the VIP2250 is the 500GB unit. I hope I don't have the issues that others have reported.
07-17-2012 05:25:15 PM - edited 07-17-2012 05:25:48 PM
07-17-2012 05:27:50 PM
I had severe issues with the first 2250 that I got, but the one I have now has been working very well. The biggest issue I had was that more and more of my recordings wouldn't playback. And finally the DVR just failed. Hopefully you have one that works and will continue to work as it is supposed to.
07-17-2012 05:28:41 PM
JiminSTLouis wrote:I searched this forum and read reports of freezing, skipping, rebooting, not recording, etc. So far all is good tonight.
I haven't seen a lot of issues posted about that since the firmware update in February.