07-06-2012 12:12:19 PM
Oh, I see. A disaster recovery cannot be performed using the remote control. You must use the buttons on the front of the U-verse receiver.
You did perform a successful disaster recovery a few days ago. I assume that you used the button on the front of the U-verse receiver?
07-06-2012 12:44:48 PM
The other day I just kept pushing those buttons over and over and the gears finally appeared. I never could get it to do that again. Anyway, now I know to use the buttons on the unit. I hope I don't have to.