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Visitor

Posts: 30

Registered: ‎07-24-2010

My Device: Android Incredible

New DVR on the way...

‎04-17-2012 04:38:16 PM

So, my DVR locks up and resets and ATT is sending me a new one.

I understand I will lose the programs already recoreded but what about all the programming. If that is only on the DVR is there a way to save and restore it? Is there a way to print it out?

ACE - Champion

Posts: 14,791

Topics: 1,748

Kudos: 788

Solutions: 247

Registered: ‎05-18-2009

Re: New DVR on the way...

‎04-17-2012 04:45:44 PM

Your series and scheduled recordings are maintained on U-verse's servers. This information will be maintained and does not need to be recreated.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 30

Registered: ‎07-24-2010

My Device: Android Incredible

Re: New DVR on the way...

‎04-17-2012 04:53:30 PM

That is good news and a big improvement over DirecTV. Too bad the tech support person didn't have a clue about this.

A few shows to watch to clean up the old DVR.

Thanks.

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