New to the AT&T community forums? Sign Up

[ { "url": "/", "displayName": "AT&T Community Forums", "code": "090000", "cl": "cng-header-a", "fn": "Community~Home", "pn": "AT&T Community Forums_Pg", "children": [ { "url": "/t5/AT-T-Wireless/ct-p/ATTWireless", "displayName": "Wireless", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Wireless-Community/ct-p/attwireless", "displayName": "Wireless Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums", "pn": "AT&T Wireless Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Support-Videos/bg-p/Wireless_Support_Videos", "displayName": "Wireless Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Forum~Wireless Support Videos", "pn": "Wireless Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/Customer_Care", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Care-and/bd-p/customercare", "displayName": "Wireless General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~General Care and Support", "pn": "Wireless General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Online-Account-Access/bd-p/OCS", "displayName": "Wireless Online Account Access", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Online Account Access", "pn": "Wireless Online Account Access_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Billing/bd-p/Billing", "displayName": "Wireless Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Billing", "pn": "Wireless Billing_Pg" } , { "url": "http://forums.att.com/t5/Network-Coverage/bd-p/reportservice", "displayName": "Network Coverage", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Network Coverage", "pn": "Network Coverage_Pg" } , { "url": "http://forums.att.com/t5/Prepaid/bd-p/prepaid", "displayName": "Prepaid", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Prepaid", "pn": "Prepaid_Pg" } , { "url": "http://forums.att.com/t5/Phone-Upgrade/bd-p/PhoneUpgrade", "displayName": "Phone Upgrade", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Account and Billing|Forum~Phone Upgrade", "pn": "Phone Upgrade_Pg" } , { "url": "http://forums.att.com/t5/Features-Services/ct-p/data", "displayName": "Features & Services", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services", "pn": "Features & Services_Pg" } , { "url": "http://forums.att.com/t5/Account-Features/bd-p/international", "displayName": "Account Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Account Features", "pn": "Account Features_Pg" } , { "url": "http://forums.att.com/t5/Data-Messaging-Features-Internet/bd-p/messaging", "displayName": "Data & Messaging Features, Internet Tethering", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Data & Messaging Features, Internet Tethering", "pn": "Data & Messaging Features, Internet Tethering_Pg" } , { "url": "http://forums.att.com/t5/Device-Features/bd-p/xpressmail", "displayName": "Device Features", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~Device Features", "pn": "Device Features_Pg" } , { "url": "http://forums.att.com/t5/AT-T-Smart-Controls-8480-Smart/bd-p/smartcontrols", "displayName": "AT&T Smart Controls℠ (Smart Limits)", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Features & Services|Forum~AT&T Smart Controls℠ (Smart Limits)", "pn": "AT&T Smart Controls℠ (Smart Limits)_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-More/ct-p/tones_games", "displayName": "Tones, Games, More", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More", "pn": "Tones, Games, More_Pg" } , { "url": "http://forums.att.com/t5/Tones-Games-Videos-More/bd-p/ringtones", "displayName": "Tones, Games, Videos, More...", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Tones, Games, More|Forum~Tones, Games, Videos, More...", "pn": "Tones, Games, Videos, More..._Pg" } , { "url": "http://forums.att.com/t5/Phones-Devices/ct-p/gsmgprs", "displayName": "Phones & Devices", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices", "pn": "Phones & Devices_Pg" } , { "url": "http://forums.att.com/t5/Wireless-General-Device/bd-p/gsmgprs", "displayName": "Wireless General Device Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Wireless General Device Discussion/Support", "pn": "Wireless General Device Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Apple-Community-Discussion/bd-p/apple", "displayName": "Apple Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Apple Community Discussion/Support", "pn": "Apple Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Android-Discussion-and-Support/bd-p/Android", "displayName": "Android Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Android Discussion and Support", "pn": "Android Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/BlackBerry-Community-Discussion/bd-p/rim", "displayName": "BlackBerry Community Discussion/Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~BlackBerry", "pn": "BlackBerry Community Discussion/Support_Pg" } , { "url": "http://forums.att.com/t5/Windows-Discussion-and-Support/bd-p/WindowsOS", "displayName": "Windows® Discussion and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~Windows® Discussion and Support", "pn": "Windows® Discussion and Support_Pg" } , { "url": "http://forums.att.com/t5/3G-MicroCell/bd-p/3gmicrocell", "displayName": "3G MicroCell™", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Phones & Devices|Forum~3G MicroCell™", "pn": "3G MicroCell™_Pg" } , { "url": "http://forums.att.com/t5/Foro-en-espa%C3%B1ol/ct-p/spanish", "displayName": "Foro en español", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español", "pn": "Foro en español_Pg" } , { "url": "http://forums.att.com/t5/Anuncios/bd-p/Foros_Anuncios", "displayName": "Anuncios", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Anuncios", "pn": "Anuncios_Pg" } , { "url": "http://forums.att.com/t5/Foro-de-discusi%C3%B3n/bd-p/spanish", "displayName": "Foro de discusión", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~Foro de discusión", "pn": "Foro de discusión_Pg" } , { "url": "http://forums.att.com/t5/La-Sala/bd-p/the_lounge_es", "displayName": "La Sala", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Foro en español|Forum~La Sala", "pn": "La Sala_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/contrib", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Community-Suggestions/bd-p/gen", "displayName": "Wireless Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~Wireless Community Suggestions", "pn": "Wireless Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Wireless-Lounge/bd-p/TheLounge", "displayName": "The Wireless Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~Wireless Forums|Category2~Member Discussions|Forum~The Wireless Lounge", "pn": "The Wireless Lounge_Pg" } ] }, { "url": "/t5/AT-T-U-verse/ct-p/ATTUverse", "displayName": "U-verse", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-U-verse-Community/ct-p/attuverse", "displayName": "U-verse Forums", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums", "pn": "AT&T U-verse Community_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/uverse-Welcome", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Support-Videos/bg-p/U-verse_Support_Videos", "displayName": "U-verse Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Forum~U-verse Support Videos", "pn": "U-verse Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/UverseAccountBilling", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-General-Care-and-Support/bd-p/caresupport", "displayName": "U-Verse General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing|Forum~U-Verse General Care and Support", "pn": "U-Verse General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/U-Verse-Billing/bd-p/uverse-billing", "displayName": "U-Verse Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Account and Billing|Forum~U-Verse Billing", "pn": "U-Verse Billing_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Equipment/ct-p/U-VerseEquipment", "displayName": "U-verse Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment", "pn": "U-verse Equipment_Pg" } , { "url": "http://forums.att.com/t5/Residential-Gateway/bd-p/gateway", "displayName": "Residential Gateway", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Residential Gateway", "pn": "Residential Gateway_Pg" } , { "url": "http://forums.att.com/t5/Receivers-Battery-Backup/bd-p/uverse-Uverse_TV_Equipment", "displayName": "Receivers/Battery Backup", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Receivers", "pn": "Receivers/Battery Backup_Pg" } , { "url": "http://forums.att.com/t5/Remote-Controls/bd-p/remotecontrols", "displayName": "Remote Controls", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Equipment|Forum~Remote Controls", "pn": "Remote Controls_Pg" } , { "url": "http://forums.att.com/t5/U-verse-TV/ct-p/uverse-U-verseTV", "displayName": "U-verse TV", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV", "pn": "U-verse TV_Pg" } , { "url": "http://forums.att.com/t5/Total-Home-DVR/bd-p/uverse-thdvr", "displayName": "Total Home DVR", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Total Home DVR", "pn": "Total Home DVR_Pg" } , { "url": "http://forums.att.com/t5/Applications/bd-p/U-verse_Apps", "displayName": "Applications", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Applications", "pn": "Applications_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-Uverse_TV_Programming", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse TV|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Internet/ct-p/uverse-U-verse_Internet", "displayName": "U-verse Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet", "pn": "U-verse Internet_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-HSIA", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/setup_install", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Internet|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Voice-VOIP/ct-p/uverse-voice", "displayName": "U-verse Voice (VOIP)", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)", "pn": "U-verse Voice (VOIP)_Pg" } , { "url": "http://forums.att.com/t5/Features-and-How-To/bd-p/uverse-voice_features", "displayName": "Features and How To", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Features and How To", "pn": "Features and How To_Pg" } , { "url": "http://forums.att.com/t5/Setup-and-Self-Install/bd-p/uverse-voice_setup", "displayName": "Setup and Self-Install", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~U-verse Voice (VOIP)|Forum~Setup and Self-Install", "pn": "Setup and Self-Install_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/uverse-Comm_Member_Disc", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/U-verse-Community-Suggestions/bd-p/uverse-Community_Feedback", "displayName": "U-verse Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~U-verse Community Suggestions", "pn": "U-verse Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-U-verse-Lounge/bd-p/uverse-The_Lounge", "displayName": "The U-verse Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~U-verse Forums|Category2~Member Discussions|Forum~The U-verse Lounge", "pn": "The U-verse Lounge_Pg" } ] }, { "url": "/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "Internet", "cl": "cng-header-a", "fn": "Community~Home|Category1~Internet & DSL Forums", "pn": "AT&T Internet & DSL Forums_Pg", "children": [ { "url": "http://forums.att.com/t5/AT-T-Internet-DSL-Forums/ct-p/attinternet", "displayName": "DSL Internet", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet", "pn": "AT&T Internet & DSL Forums_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/internet-Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Support-Videos/bg-p/Internet-DSL_Support_Videos", "displayName": "Internet / DSL Support Videos", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Forum~Internet / DSL Support Videos", "pn": "Internet / DSL Support Videos_Pg" } , { "url": "http://forums.att.com/t5/Account-and-Billing/ct-p/internet-Customer_Care", "displayName": "Account and Billing", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing", "pn": "Account and Billing_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-General-Care-and/bd-p/internet-General_Care", "displayName": "Internet/DSL General Care and Support", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing|Forum~General Care", "pn": "Internet/DSL General Care and Support_Pg" } , { "url": "http://forums.att.com/t5/Internet-DSL-Billing/bd-p/internet-Billing", "displayName": "Internet/DSL Billing", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Account and Billing|Forum~Internet/DSL Billing", "pn": "Internet/DSL Billing_Pg" } , { "url": "http://forums.att.com/t5/Email-Security-Equipment/ct-p/internet-Email_Internet_Security", "displayName": "Email, Security, Equipment", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment", "pn": "Email, Security, Equipment_Pg" } , { "url": "http://forums.att.com/t5/Email-Internet-Security/bd-p/internet-Internet", "displayName": "Email, Internet, Security", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Email, Internet, Security", "pn": "Email, Internet, Security_Pg" } , { "url": "http://forums.att.com/t5/DSL-Routers-Home-Networks/bd-p/internet-Routers_and_Home_Networks", "displayName": "DSL Routers, Home Networks, Computers, Other", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Email, Security, Equipment|Forum~Equipment", "pn": "DSL Routers, Home Networks, Computers, Other_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/internet-Community_Discussions", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/Internet-and-DSL-Community/bd-p/internet-Community_Feedback", "displayName": "Internet and DSL Community Suggestions", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~Internet and DSL Community Suggestions", "pn": "Internet and DSL Community Suggestions_Pg" } , { "url": "http://forums.att.com/t5/The-Internet-and-DSL-Lounge/bd-p/InternetLounge", "displayName": "The Internet and DSL Lounge", "cl": "cng-header-a", "fn": "Community~Home|Category1~DSL Internet|Category2~Member Discussions|Forum~The Internet and DSL Lounge", "pn": "The Internet and DSL Lounge_Pg" } ] }, { "url": "/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg", "children": [ { "url": "http://forums.att.com/t5/ConnecTech/ct-p/Uverse_ConnecTech", "displayName": "ConnecTech", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech", "pn": "ConnecTech_Pg" } , { "url": "http://forums.att.com/t5/Announcements/bd-p/ConnecTech_Announcements", "displayName": "Announcements", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Forum~Announcements", "pn": "Announcements_Pg" } , { "url": "http://forums.att.com/t5/PC-Tips-and-Advice/ct-p/ConnecTech_PC_Tips_and_Advice", "displayName": "PC Tips and Advice", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice", "pn": "PC Tips and Advice_Pg" } , { "url": "http://forums.att.com/t5/Performance-Speed/bd-p/ConnecTech_Board_Performance_Speed", "displayName": "Performance & Speed", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Performance & Speed", "pn": "Performance & Speed_Pg" } , { "url": "http://forums.att.com/t5/Windows-Related-Topics/bd-p/ConnecTech_Board_Windows_Related", "displayName": "Windows Related Topics", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Windows Related Topics", "pn": "Windows Related Topics_Pg" } , { "url": "http://forums.att.com/t5/Connecting-Devices/bd-p/ConnecTech_Connecting_Devices", "displayName": "Connecting Devices", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Connecting Devices", "pn": "Connecting Devices_Pg" } , { "url": "http://forums.att.com/t5/Error-Messages/bd-p/ConnecTech_Board_Error_Messages", "displayName": "Error Messages", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~PC Tips and Advice|Forum~Error Messages", "pn": "Error Messages_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Networking/ct-p/ConnecTech_Wireless_Networking_Products", "displayName": "Wireless Networking", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking", "pn": "Wireless Networking_Pg" } , { "url": "http://forums.att.com/t5/Wireless-Security-Settings/bd-p/ConnecTech_Board_Wireless_Security", "displayName": "Wireless Security Settings", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Wireless Security Settings", "pn": "Wireless Security Settings_Pg" } , { "url": "http://forums.att.com/t5/Connecting-to-the-Network/bd-p/ConnecTech_Board_Connecting", "displayName": "Connecting to the Network", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Connecting to the Network", "pn": "Connecting to the Network_Pg" } , { "url": "http://forums.att.com/t5/Staying-Connected/bd-p/ConnecTech_Board_Staying_Connected", "displayName": "Staying Connected", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Staying Connected", "pn": "Staying Connected_Pg" } , { "url": "http://forums.att.com/t5/Configuration/bd-p/ConnecTech_Board_Configuration", "displayName": "Configuration", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Wireless Networking|Forum~Configuration", "pn": "Configuration_Pg" } , { "url": "http://forums.att.com/t5/Online-Security/ct-p/ConnecTech_OnlineSecurityandPerformance", "displayName": "Online Security", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security", "pn": "Online Security_Pg" } , { "url": "http://forums.att.com/t5/Anti-Virus/bd-p/ConnecTech_Board_Anti_Virus", "displayName": "Anti-Virus", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Anti-Virus", "pn": "Anti-Virus_Pg" } , { "url": "http://forums.att.com/t5/Firewall/bd-p/ConnecTech_Board_Firewall", "displayName": "Firewall", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Firewall", "pn": "Firewall_Pg" } , { "url": "http://forums.att.com/t5/Security-Updates-and-Fixes/bd-p/ConnecTech_Board_Security_Updates", "displayName": "Security Updates and Fixes", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Security Updates and Fixes", "pn": "Security Updates and Fixes_Pg" } , { "url": "http://forums.att.com/t5/Settings-and-Maintenance/bd-p/ConnecTech_Board_Settings_Maintenance", "displayName": "Settings and Maintenance", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Online Security|Forum~Settings and Maintenance", "pn": "Settings and Maintenance_Pg" } , { "url": "http://forums.att.com/t5/Member-Discussions/ct-p/ConnecTech_Member_Discussion", "displayName": "Member Discussions", "isHead": true, "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions", "pn": "Member Discussions_Pg" } , { "url": "http://forums.att.com/t5/General-Posts/bd-p/ConnecTech_Board_General_Posts", "displayName": "General Posts", "cl": "cng-header-a", "fn": "Community~Home|Category1~ConnecTech|Category2~Member Discussions|Forum~General Posts", "pn": "General Posts_Pg" } ] }, { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "tg": "blank", "children": [ { "url": "http://bizcommunity.att.com/", "displayName": "Business Community", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Announcements/bd-p/business_solutions_announcements", "displayName": "Announcements", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Account-and-Billing/ct-p/BusinessGeneral", "displayName": "General Account and Billing", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Care-and-Support/bd-p/bizcustcare", "displayName": "General Care and Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Premier-Online-Account/bd-p/businesspremier", "displayName": "Premier Online Account Management", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Ordering-and-Activations/bd-p/bizordactiv", "displayName": "Ordering and Activations", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Services/ct-p/BusinessMobility", "displayName": "Features and Services", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Applications/bd-p/ATTMobileApps", "displayName": "Applications", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Features-and-Offers/bd-p/business_mobility_features", "displayName": "Features and Offers", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Messaging/bd-p/business_mobile_messing", "displayName": "Messaging", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Equipment-and-Devices/ct-p/BusinessEquipment", "displayName": "Equipment and Devices", "isHead": true, "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/General-Device-Support/bd-p/businessgendevice", "displayName": "General Device Support", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Apple/bd-p/businessapple", "displayName": "Apple", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Android/bd-p/Android1", "displayName": "Android", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/BlackBerry/bd-p/businessblackberry", "displayName": "BlackBerry", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Internet-Tethering/bd-p/businesstether", "displayName": "Internet/ Tethering", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/Windows-Mobile/bd-p/businesswinmo", "displayName": "Windows Mobile", "tg": "blank" }, { "url": "http://bizcommunity.att.com/t5/3G-MicroCell/bd-p/3G_microcell_business", "displayName": "3G MicroCell", "tg": "blank" } ] } ] } ]

Visitor

Posts: 9

Registered: ‎07-31-2012

On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

‎07-31-2012 10:44:09 AM

On Demand keeps freezing, temporarily unavailable. I have to reboot box repeatedly, at least several times a day. Known issue I guess. Is there a permanent fix yet? The tech changed the box, gateway, modem but the issue is ongoing. Sometimes happens during rewind or fwd of live TV also. I have seen numerous complaints about this online but there doesn't seem to be a permanent fix. It happens on my wireless and hard wired box as well.

ACE - Champion

Posts: 14,797

Topics: 1,749

Kudos: 783

Solutions: 247

Registered: ‎05-18-2009

Re: On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

[ Edited ]

‎07-31-2012 10:52:46 AM - edited ‎07-31-2012 10:53:31 AM

Can you download and install SomeJoe's tool at the link below?

http://www.uverserealtime.com/

Once you install the tool, please post screenshots of the following tabs: IP/Profile, Error Table, Bitloading, & Coax/HPNA.

We can take a look at the screenshots to see if there appears that you might be an issue with your system.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 9

Registered: ‎07-31-2012

Re: On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

‎07-31-2012 11:05:13 AM

Will do as soon as I get back.

Visitor

Posts: 9

Registered: ‎07-31-2012

Re: On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

‎08-01-2012 07:56:48 PM

Visitor

Posts: 9

Registered: ‎07-31-2012

How do I post screenshots from UVRealtime tool on message?

‎08-01-2012 08:03:40 PM

How do I post screenshots from UVRealtime tool on message?

Forum Regular

Posts: 71

Registered: ‎04-24-2011

Re: How do I post screenshots from UVRealtime tool on message?

‎08-01-2012 08:07:55 PM

Insert images into a message using the icon that looks like a tree.

Visitor

Posts: 9

Registered: ‎07-31-2012

HELP...UVRealtime Screenshots !!

‎08-01-2012 08:13:59 PM

Screenshots...Pls. Help!! Keeps Freezing or saying OnDemand unavailable. Keep rebooting STB and RG at leaast 3 to 4 times a day???

Visitor

Posts: 9

Registered: ‎07-31-2012

HELP...Pls review Screenshots...DVR keeps freezing, all equipment been replaced once already!

‎08-01-2012 08:23:35 PM

On Demand and regular channels keep freezing. OnDemand is "temporarily unavailalable. Have to reboot STB and RG at least 3 times per day. Pls. Help. Have had the wireless boxes and the gateway and modem already replaced by tech but issue is not resolved. Here are the screenshots from the UVRealtime tool.

Visitor

Posts: 9

Registered: ‎07-31-2012

REBOOTING Again!!!!

‎08-02-2012 09:21:44 AM

Pls. would someone review my screenshots posted on message on 8/1 to see where the problem is? Tired of rebooting so many times a day!!! Orignal post is on this same board by same user D&M2012.

ACE - Champion

Posts: 14,797

Topics: 1,749

Kudos: 783

Solutions: 247

Registered: ‎05-18-2009

Re: On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

‎08-03-2012 10:33:39 AM

Your screenshots do not show any obvious issues with your system. Since you have already attempted to resolve this by calling Technical Support, send a PM to Alex who is an AT&T Community Manager on this forum.

Also, check the settings on your account to make sure that you will receive email notification when a PM is received on this forum.

Award for Community Excellence (A.C.E.) achiever for 2012*

Visitor

Posts: 9

Registered: ‎07-31-2012

Re: On Demand keeps freezing, temporarily unavailable. Permanent fix yet?

‎08-03-2012 01:39:47 PM

Thank you..I have PM'd Alex, hopefully I'll get some resolution! Seriously thinking of going back to Dish network!

See important details on services & offers

AT&T on the Web

att.com
Shop. Service. Support.

att.net
E-mail - News - Weather & More

© AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506

The first nationwide carrier to be awarded the Seal of Wireless Quality. For details, visit www.ctia.org.

Click to verify BBB accreditation and to see a BBB report.