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Visitor

Posts: 6

Registered: ‎04-14-2012

One dvr is not connected

‎04-14-2012 02:36:41 PM

One dvr is working our other one says cannot display recordings dvr not connectied to the network. What can I do???

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: One dvr is not connected

‎04-14-2012 02:40:00 PM

You only have one dvr, the other box is your set top box. First do a soft reboot of your dvr by pressing and holding the power button until the lights blink. After it reboots do the same thing with your stb. Then try watching a recording from your dvr from the stb. Post back and let us know what happens.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Champion

Posts: 14,797

Topics: 1,749

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Solutions: 249

Registered: ‎05-18-2009

Re: One dvr is not connected

‎04-14-2012 02:40:32 PM

Actually, you only have one DVR. The other boxes are regular receivers.

Try restarting the DVR and each of your regular receivers.

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Visitor

Posts: 6

Registered: ‎04-14-2012

Re: One dvr is not connected

‎04-14-2012 02:47:38 PM

We just had a tech out yesterday and he re booted the whole system. I did not use the dvr until today when I wanted to watch my recordings on our big set in the great room. My wife's tv in her day room does list all our recordings. Why isn't my box working like hers? How do I configure my box so it shows all our recordings. Last night I hit the red record button on the remote and it did record but the red light that usually comes on the front of the box did not. I did check my wife's box and the recording was there???" I am confuse and never had this issue before....

Visitor

Posts: 6

Registered: ‎04-14-2012

Re: One dvr is not connected

‎04-14-2012 02:52:10 PM

Thanks for the quick reply. I dont mean to sound stupid but what is an stb...

Visitor

Posts: 6

Registered: ‎04-14-2012

Re: One dvr is not connected

‎04-14-2012 02:53:00 PM

Sorry, I get it set top box.... Duh....

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: One dvr is not connected

[ Edited ]

‎04-14-2012 02:53:21 PM - edited ‎04-14-2012 02:54:57 PM

Unplug the power cable from the stb for 30 seconds and reconnect it. This will cause the software to be redownloaded into it. Before you do that check to make sure the coax cables are tight on the back of it. That is if you have a cable installation. If they are tight and you unplug the ac cable. After 30 seconds reconnnect it. I got that same message on one of my stbs and checking the cable and doing the hard reboot . Afterwards I was able to watch the recordings on the dvr.

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Visitor

Posts: 6

Registered: ‎04-14-2012

Re: One dvr is not connected

‎04-14-2012 03:07:48 PM

Thanks that did it....

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: One dvr is not connected

‎04-14-2012 03:09:41 PM

Thanks for posting. Mark this post as solved so that others having this issue will know there is a solution for it.

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