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Teacher

Posts: 19

Registered: ‎12-05-2008

Total Home DVR suddenly not Total Home

‎04-08-2012 11:14:17 AM

My Total HOme DVR is no longer Total HOme - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded. Then i will show recorded shows and then flash and say there are not recorded shows. If I am quick enough and can click on a show and the menu comes up to play etc but then it flashes and says no recorded shows. There is one show if I am able to click on it, at the top of the screen it says it was modified by another user.

I am able to watch a recording from the TV attached to the DVR.

what happened and how does it get fixed? Using the dowelled ATT tool is of no help.

ACE - Expert

Posts: 14,865

Topics: 1,751

Kudos: 780

Solutions: 255

Registered: ‎05-18-2009

Re: Total Home DVR suddenly not Total Home

‎04-08-2012 11:28:11 AM

Reboot your U-verse DVR and each of your non-DVR receivers.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

Posts: 19

Registered: ‎12-05-2008

Re: Total Home DVR suddenly not Total Home

‎04-08-2012 02:09:04 PM

I had to reboot the other receivers twice but that worked!

Thank you!!

Contributor

Posts: 1

Registered: ‎04-08-2012

Re: Total Home DVR suddenly not Total Home

‎04-08-2012 11:05:04 PM

Same thing happened to mine today. I will try that

ACE - Expert

Posts: 22,593

Topics: 1,283

Kudos: 297

Solutions: 43

Registered: ‎12-10-2007

Re: Total Home DVR suddenly not Total Home

‎04-09-2012 04:33:00 PM

I think there has been some type of maintenance that has been to cause this to happen in a lot of instances. It happened with my dvr also, but doing a soft boot of my dvr resolved the issue.

Award for Community Excellence (A.C.E.) achiever for 2012*

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