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Forum Regular

Posts: 111

Registered: ‎09-02-2010

Why is the DVR slow?

‎08-23-2011 10:22:42 PM

My DVR is much slower to respond to commands from the remote than my non-dvr HD STBs. I often have to press the buttons twice. Does everyone else experience the same thing?

Posted from Apple iPad

Visitor

Posts: 11

Registered: ‎05-16-2011

Re: Why is the DVR slow?

‎08-25-2011 06:39:36 PM

Mine is slow too since the last big update. Very annoying.

ACE - Master

Posts: 22,536

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Why is the DVR slow?

‎08-28-2011 01:22:26 PM

Most of the time my dvr/stbs perform normally, but there are times when they respond pretty slow.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 6

Registered: ‎10-29-2009

Re: Why is the DVR slow?

‎09-03-2011 11:47:03 AM

My DVR is very slow to respond. Two typrs of issues:

1. DVR performance is slow -- the software is too heavy for the processor

2. My AT&T remote is 2 years old and the volume control doesn't work as well as it used to. Now I have to mash on the button in just the right way so it can change the volume.

Forum Regular

Posts: 79

Registered: ‎08-05-2010

Re: Why is the DVR slow?

‎09-08-2011 09:56:27 PM

http://forums.att.com/t5/Total-Home-DVR/degradation-in-DVR-performance-with-latest-software-update/m...

Forum Regular

Posts: 111

Registered: ‎09-02-2010

Re: Why is the DVR slow?

‎11-08-2011 07:22:50 PM

They need to use better hardware in the DVRs and get rid of Windows CE. I can't believe how slow this piece of **** runs with the limited amount of functions it performs.

Posted from Samsung GT-I9000

ACE - Master

Posts: 22,536

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Why is the DVR slow?

‎11-08-2011 07:42:52 PM

pac10fan wrote:

My DVR is very slow to respond. Two typrs of issues:

1. DVR performance is slow -- the software is too heavy for the processor

2. My AT&T remote is 2 years old and the volume control doesn't work as well as it used to. Now I have to mash on the button in just the right way so it can change the volume.

When the dvr performance is slow press the "exit to tv" button and you should be good to go. Have the batteries in your remote control been changed relatively recently.

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Visitor

Posts: 1

Registered: ‎05-18-2013

Re: Why is the DVR slow?

‎05-19-2013 09:17:38 AM

I have only had this service for a month. Why is the DVR so slow? Is it always this way?

ACE - Wizard

Posts: 3,588

Topics: 12

Kudos: 301

Solutions: 157

Registered: ‎03-11-2010

Re: Why is the DVR slow?

‎05-19-2013 09:25:30 AM

vampireve - Can you be more specific about your problem??
The Menu functions typically take longer than channel changes - which are blazing fast compared ro any other digital channel changes.

If you get delays & error messages, you may benefit from a who;e house reboot -
Pull all power RG, DVR, STBs.
Replug RG - wait for all green - a few minutes.
Replug DVR - wait for channel reception.
Replug the rest.
How many boxes xo you have & how are the wired & do you have an INID aka pair bonding?

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