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Visitor

Posts: 2

Registered: ‎05-04-2012

AT&T U-verse Service bundled with wireless phone verify website?

‎05-04-2012 03:39:39 PM

A couple of weeks ago, I received an email saying that because I am getting a UVerse plan discount by having a ATT wireless phone, I needed to verify my account numbers on a website bundleverify.att.com. Looked funny to me, potential phishing attempt? I have my wireless and Uverse combined with the same att.com log in to pay bills, etc, why would I need to "verify" if I have the two services on one login? I contacted online chat customer service, and they told me to disregard. So I did. I received the email again today. I want to see if anyone else has received this email and if it is legitimate. Thanks

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎05-04-2012 04:08:27 PM

I haven't seen that email. Send a copy of it to ATTs phishing email dept. if you can find it. ATT has never sent me any kind of email requesting me to verify my acount info. You might want to not send your info.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 1

Registered: ‎07-23-2012

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎07-23-2012 04:18:37 PM

I have received several of those emails too! Today I got a letter in the mail. I called ATT customer service and was informed that they don't send emails or letters like that. More then likely it's a scam. Hope that helps!

Visitor

Posts: 2

Registered: ‎05-04-2012

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎07-23-2012 07:38:33 PM

I got the letter as well. Since I got something at my billing address, I thought it was legit. So I logged into the site and entered a false account number. It came back and said no records found. I entered another false account and same message. So i decided to enter my real account number, and it went thru. So... we'll see what happens.

Visitor

Posts: 2

Registered: ‎08-01-2012

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎08-01-2012 04:04:57 PM

Please keep us posted. I received the same e-mail.

Visitor

Posts: 2

Registered: ‎08-01-2012

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎08-12-2012 06:14:39 PM

How do you contact AT&T about a questionable e-mail? I tried calling one of the customer service numbers, but reporting a suspicious e-mail is not one of the menu options. How can I talk to a real person?

ACE - Master

Posts: 22,101

Kudos: 376

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: AT&T U-verse Service bundled with wireless phone verify website?

‎08-26-2012 10:53:04 PM

Try contacting Alex, one of the AT&T Community Managers for further assistance.

bnadeau wrote:

How do you contact AT&T about a questionable e-mail? I tried calling one of the customer service numbers, but reporting a suspicious e-mail is not one of the menu options. How can I talk to a real person?

Award for Community Excellence (A.C.E.) achiever for 2012*

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