texasguy37
htx007 wrote:Hello,
I have an issue with my Billing for my UVerse account, Just got done with my 12 month contract agreement and called back to CS to see if they would offer me a promotional deal, to lock in a great rate for another 12-24 months and was told " we only work with New Customers for deals and promos".
This was not the answer I was looking for so, I went to my plan b and shopped around and got a good offer from Comcast and DirecTV for a similar deal I have the U450 and the Max Internet and Phone Line for now the price of $212.00 a month.
My promotions were locked in for the whole year and brought my bill down to around $125.00 and I was looking to secure another deal similar to the one I had when I signed up.
Is there anyone on these forums that works for the ATT Uverse Retention department that can reach out to me and see what can be worked out to stay with ATT... keep in mind I really do love the service ATT provides and would hate to take my money elsewhere if a deal can not be done.
I've found that AT&T''s (and other providers) land-based phone services are quite expensive. If you shop around, you may be able to find a different company with similar services for much less. My phone provider is something like $20 (at most) per month, with a seperate long-distance service just pennies per month, WHEN I use it...of course, I just use my cell phone for long distance. 
Unless you absolutely, 100%, without-a-doubt, NEED U-Verse phone, look into lower-priced options.
With the U-450, do you absolutely NEED it? I have the U-200 and it works fine. Every once in a while, they'll give me three months of HBO and Cinemax for free, or they'll give me one month of the Movie Pack for free. I'll go crazy recording movies that I can watch when I don't have any movie channels.
I have no use for the additional (non-premium) channels in the U-300, nor do I have any use for the Sports Pack. In the rare occasion (about 1-2 times per year) that I do need the Sports Pack, AT&T gives it to me for free for one month. All I do is ask, and they give me a "first month free" promo.
Same thing with internet. Do you really need 18.0 Mbps download? Could the 12.0Mbps do the trick? There really isn't much difference between the two. As a matter of fact, I was watching Netflix fine with 6.0 Mbps. I am currently in a $10 off promo for 12.0 Mbps, taking it to a little bit less than the 6.0 Mbps cost. When this promotion ends, I'll probably go back to the 6.0 Mbps.
I do have a year free of HD service. The $10 HD access fee is included with the U-450. However, I've very rarely paid the $10 fee, since AT&T is good about giving it to me on a promotional basis.
I get the U-200, HD, 12.0Mbps internet, and one additional box. I am getting $30 off my bill. The weird thing is that I am not paying for the additional box, but there doesn't appear to be any promotions listed. It's just not showing up on the bill. I pay just a touch over $100 per month.
In other words, look at downsizing your TV package, slowing down your internet, and dropping your phone service for a traditional phone company.
