08-02-2012 04:02:40 PM
When i upgarded from 3 Mb to 6 Mb uverse, i was told it would be $19.99 but i wasn't told it was only for 1 year
Now i have to pay $43 which i can't afford
No one ever told me it was $43 and now i am screwed might have to downgrade to 3 Mb
08-02-2012 05:13:39 PM
You can call the Retention Department. They will probably be more than happy to work out a new deal for you.
The quickest way in, is to call the 1-800-288-2020 number, confirm your phone number when it asks (if calling from your home), and then just keep saying "none of those" to the rest of the prompts and it will connect you to a real human (and American citizen) within a minute or two. Tell them to transfer you to the Retention Department.
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How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
08-02-2012 06:49:34 PM
thanks alot ill try to call them and report back
