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Posts: 40

Registered: ‎12-14-2011

Change in u450 package

‎06-21-2012 03:46:43 PM

I received the ATT uverse legal guide yesterday. I noticed the u450 package now includes the dvr and 1 free receiver. I have 4 TV's and I have received the DVR only and had to pay for the other 3 receivers. Of course I would like to save the $7.00 fee for the free receiver. I called ATT today and they said yes, that was a recent change in the U450 package and she would credit my account for a free receiver. I checked my account summary and yes she did give me a $7.00 credit but it was bundled in with my promo discounts that expire in Nov. Hope I do not have to call again next month or in Nov when my Promo discounts expire. You would think that they would give all U450 customers the free receiver but apparently you have to call unless you are a brand new customer who would automatically get the free receiver.

ACE - Expert

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Re: Change in u450 package

‎06-21-2012 04:05:07 PM

mduha29912 wrote:

I received the ATT uverse legal guide yesterday. I noticed the u450 package now includes the dvr and 1 free receiver. I have 4 TV's and I have received the DVR only and had to pay for the other 3 receivers. Of course I would like to save the $7.00 fee for the free receiver. I called ATT today and they said yes, that was a recent change in the U450 package and she would credit my account for a free receiver. I checked my account summary and yes she did give me a $7.00 credit but it was bundled in with my promo discounts that expire in Nov. Hope I do not have to call again next month or in Nov when my Promo discounts expire. You would think that they would give all U450 customers the free receiver but apparently you have to call unless you are a brand new customer who would automatically get the free receiver.

That has been true for the U300 and above packages for new customers since earlier this year.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

Posts: 22,593

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Registered: ‎12-10-2007

Re: Change in u450 package

‎06-21-2012 04:27:48 PM

It would be great if they made it retroactive for the existing 300 and 450 subs.

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ACE - Master

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My Device: VZW Motorola RAZR M

Re: Change in u450 package

‎06-22-2012 03:54:01 AM

RCSMG wrote:
It would be great if they made it retroactive for the existing 300 and 450 subs.

Yep, would be nice, been a U450 subscriber for almost 3 years now.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

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ACE - Expert

Posts: 22,593

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Registered: ‎12-10-2007

Re: Change in u450 package

[ Edited ]

‎06-22-2012 01:42:41 PM - edited ‎06-22-2012 01:43:10 PM

Dare to dream.

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