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Visitor

Posts: 1

Registered: ‎08-01-2012

Double charge and hidden fee

‎08-02-2012 12:11:36 AM

I opened my account 4month ago.

The service I ordered was U-verce TV family package.

After a few month I add U-verce Internet 18MB to my account.

The salesman did not mention anything about activation fee charge.

All he said " was 34.95 per month". No hidden fee cost to me, I believed it was true. Now, ATT uverse billed me over $77 dollars include High Speed Internet Equipment Fee + activation fee + monthly fee.

There is now new equipment from ATT in my home.

Visitor

Posts: 7

Registered: ‎08-02-2012

Re: Double charge and hidden fee

‎08-02-2012 01:32:09 AM

call the billing department at 18779991085

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