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Visitor

Posts: 11

Registered: ‎05-12-2012

Horrible. Do not buy

‎05-12-2012 12:05:26 PM

I agree with all of the negative comments about AT&T uverse and the support. They need to do a rehire or retraining on every employee. I haven't had a good experience yet not have I not been lied to. Not to mention my credit was pulled and I have a confirmation number on new service yet no one can help me with the account or it's not found. This is a complete rip off!!!

ACE - Master

Posts: 22,101

Kudos: 376

Registered: ‎07-28-2007

My Device: ♥ U-verse! NOT~AN~EMPLOYEE!

Re: Horrible. Do not buy

‎05-12-2012 06:25:14 PM

Try contacting Alex, one of the AT&T Community Managers for further assistance.

Sferry79 wrote:
I agree with all of the negative comments about AT&T uverse and the support. They need to do a rehire or retraining on every employee. I haven't had a good experience yet not have I not been lied to. Not to mention my credit was pulled and I have a confirmation number on new service yet no one can help me with the account or it's not found. This is a complete rip off!!!

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 3

Registered: ‎12-29-2011

Re: Horrible. Do not buy

‎05-13-2012 07:58:11 AM

You should cancel while you can. They have been overcharging me since day one and when I inquired I was told "it's only $6." But that $6 a month adds up. After 6 months I am now being overcharged more than $30 a month!!! DirecTV here I come!

ACE - Professor

Posts: 6,444

Topics: 1,107

Kudos: 133

Solutions: 31

Registered: ‎04-21-2008

My Device: LG Optimus (Virgin Mobile)

Re: Horrible. Do not buy

‎05-16-2012 12:42:12 PM

ajstreets wrote:
You should cancel while you can. They have been overcharging me since day one and when I inquired I was told "it's only $6." But that $6 a month adds up. After 6 months I am now being overcharged more than $30 a month!!! DirecTV here I come!

Once again, - Try contacting Alex, one of the AT&T Community Managers for further assistance.

Award for Community Excellence (A.C.E.) achiever for 2012*

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