I have received my first bill & it is $49 above the quoted price on my contract I signed on for. I have tried to call the phone number ending in 2020 & keep getting a recording telling me to call that exact same number. My contract & channel cards I was given said HD channels are included, they were not active & when I called I was told it's NOT part of the package but I could "try them out for a month". I have tv & internet only. 1 other thing, why do the screens frequently go blue with instructions to push OK to reconnect? Even with all this I am still MUCH HAPPIER than with Direct TV, so far. I just need to know where I can actually get answers, everywhere I try I can't get the answer. Can someone please help me. 
mastiffsmom wrote:
I have received my first bill & it is $49 above the quoted price on my contract I signed on for. I have tried to call the phone number ending in 2020 & keep getting a recording telling me to call that exact same number. My contract & channel cards I was given said HD channels are included, they were not active & when I called I was told it's NOT part of the package but I could "try them out for a month". I have tv & internet only. 1 other thing, why do the screens frequently go blue with instructions to push OK to reconnect? Even with all this I am still MUCH HAPPIER than with Direct TV, so far. I just need to know where I can actually get answers, everywhere I try I can't get the answer. Can someone please help me.
Sure that $49 is not a prorated amount for the period before your billing month started? CS is available 8-7 M-F, 8-5 Sat local time, TS is available 24/7/365. 
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
