New Member here questioning my bill already..

[Steve40th]

My wife signed up with triple bundle, HD in 4 rooms, internet speeds at 12Mbs (twice as fast as COMCAST is what they said), etc etc. The online bill shows 154 bucks a month and a one time fee of 49. I called AT&T and they couldnt tell me what the 49 dollars was for. It was in the one time fee side, and the 154 was the monthly charges row. So, off to a bad start already, as they cant explain a charge.

What can I expect my bill to be the second, third month. I am not a fan of rebates, like they said we will get with rewards. It should be all up front.

ANy one who can let me know the damage as I cant beleive for 2 years it will be 154.

[oufanindallas]

The $49 may have been an installation charge or it could be a prorated charge.  New subscribers are getting 2 year price lock with a 1 year contract so that should be your price for the next two years.

[texasguy37 ACE - Expert]

The $49 is the activation fee.

[fearlessuser]

http://www.att.com/esupport/article.jsp?sid=KB412557&cv=803#fbid=9QfgXpGocJE

AT&T also has a video explaination of the first bill, says its available for the first 30 days after your bill is generated. That link gives you steps on how to access it

[Steve40th]

Thanks everyone. The 49 dollar is an activation fee. She gave my wife paperwork for a rebate. I am sure that takes  few weeks to show up in the mail.

Off to the DSL/Baseband/Broadband section to have someone explain the internet.

Thanks again