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Visitor

Posts: 1

Registered: ‎06-26-2012

Suspended Account

‎06-26-2012 07:13:10 PM

My account was suspended for about 6 hours for late payments. I'm getting charged $30 for it. Any way for me to avoid this?

ACE - Champion

Posts: 14,801

Topics: 1,750

Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: Suspended Account

‎06-26-2012 07:38:49 PM

You can call Customer Support tomorrow to see if they will waive the restoral fees. The only way that I know to really avoid the fees is to pay your bill on time.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Master

Posts: 22,517

Topics: 1,283

Kudos: 296

Solutions: 43

Registered: ‎12-10-2007

Re: Suspended Account

‎06-27-2012 08:47:57 AM

I have read and heard that sometimes ATT will waive the $30 fee if you sign up for auto pay. Use the phone number in my sig.

Award for Community Excellence (A.C.E.) achiever for 2012*

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