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Terrible service for the money!!!
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05-23-2012 03:41:18 PM
I absolutely hate AT&T!!! You do not stand by your commitments! I was told that I would not be charged for the modem nor installation but these fees were charged to my account and because I dumb enough to sign up for autopay, AT&T withdrew over $300 from my account instead of the ~70 that I was told I would be charged. Not only have I paid well over $2000 for wireless service and internet service for ONLY 3 MONTHS but this issue is still yet to be rectified (AND MY ACCOUNTS ARE NOT LINKED) and my cell phone is suspended as of today (5/23/12). For this terrible service and HIGH bill I can have Boost mobile or Cricket wireless and save $150. I have tried to be patient and listen to the CRAP that the incompetent reps have been telling me but this is ridiculous!!!!! EXTREMELY DISSATISFIED CUSTOMER!!!!! Sprint here I come!!! AT&T is horrible!!!!!
Re: Terrible service for the money!!!
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05-23-2012 06:26:23 PM
If you would like to get that resolved send Alex a PM he is an ATT Community Manager on the forum. He will get you to the right people/dept.
http://forums.att.com/t5/user/viewprofilepage/user

Re: Terrible service for the money!!!
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05-29-2012 02:49:17 PM - edited 05-29-2012 02:50:58 PM
Vanessar1219 wrote:I absolutely hate AT&T!!! You do not stand by your commitments! I was told that I would not be charged for the modem nor installation but these fees were charged to my account and because I dumb enough to sign up for autopay, AT&T withdrew over $300 from my account instead of the ~70 that I was told I would be charged. Not only have I paid well over $2000 for wireless service and internet service for ONLY 3 MONTHS but this issue is still yet to be rectified (AND MY ACCOUNTS ARE NOT LINKED) and my cell phone is suspended as of today (5/23/12). For this terrible service and HIGH bill I can have Boost mobile or Cricket wireless and save $150. I have tried to be patient and listen to the CRAP that the incompetent reps have been telling me but this is ridiculous!!!!! EXTREMELY DISSATISFIED CUSTOMER!!!!! Sprint here I come!!! AT&T is horrible!!!!!
Sorry but that is why I send the money out. I do not let any company, suck the money from my bank account.
Try contacting Alex, one of the AT&T Community Managers for further assistance.









