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Visitor

Posts: 1

Registered: ‎02-26-2012

Uverse Charges

‎02-26-2012 02:20:31 PM

Does anyone know why our charges keep going up, they just went up another 5%?

Visitor

Posts: 18

Registered: ‎02-16-2012

Re: Uverse Charges

‎02-26-2012 02:28:33 PM

The reason is the extreme greed of AT&T. Althought I don't agree with the increase in the package costs, I can understand them. The increase that has absolutely no plauable reason or justification is the increase in the cost of the gateway device from $4 to $6 per month. I didn't receive a new device; my service has not improved in the least; the connection drops 4 or 5 times a week; every two to three days, I have to power cycle the device; the turbo max speed is not available in my area....so what am I paying $2 more per month for!

ACE - Geek

Posts: 10,189

Topics: 1,003

Kudos: 153

Solutions: 46

Registered: ‎07-15-2008

Re: Uverse Charges

‎02-26-2012 03:15:17 PM

tbow923 wrote:

Does anyone know why our charges keep going up, they just went up another 5%?

New channels, higher negotiated prices for current channels, improved equipment, upgraded IPTV encoders, etc.

They go up every February on Uverse, usually less than other provider prices go up, many times more than once per year.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 18

Registered: ‎02-16-2012

Re: Uverse Charges

‎02-26-2012 03:18:35 PM

My gateway device is not new! I'm sorry, but it's simply greed.

Visitor

Posts: 7

Registered: ‎02-26-2012

Re: Uverse Charges

‎02-26-2012 03:22:34 PM

Just an opinion ~ to cover the ridiculously low prices of what they are giving the "First Time New Customers" when signing up. Getting fixed prices for a year now is a whole lot better than what was being offered 4 - 6 months ago.

So when OUR sign up prices run out & we have to start paying who knows what, they get to add another 5% onto it.

Certainly hope it's as good as what the new ones are getting. Take that by how many hundreds of thousands of ppl signed up times a 5% increase. I'd say they're doing pretty darn good.

FYI - That's on a U-Verse Internet/TV Bundle Package w/HD, 4 Receivers with only 1 being a promo all the time, Modem rental, & equip rental.

ACE - Geek

Posts: 10,189

Topics: 1,003

Kudos: 153

Solutions: 46

Registered: ‎07-15-2008

Re: Uverse Charges

‎02-26-2012 03:23:40 PM

JohnsonsPlace wrote:

My gateway device is not new! I'm sorry, but it's simply greed.

If it goes bad, they replace it free. It has to be paid for in some fashion.

Chris

Award for Community Excellence (A.C.E.) achiever for 2012*

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