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Visitor

Posts: 15

Registered: ‎01-19-2012

"plan changes" fee

‎05-31-2012 10:16:40 PM

OK I tried uverse internet didn't work out...so waited for about 6mo now i'm trying it again.

I see the bill showing a "plan changes" fee for $7.99. what the heck is this for? How can it be plan change when i just signed up and activation date was on 5/15/2012? could someone plse clarify this fee..before i cancel service again within 30 days!

thanks

ACE - Champion

Posts: 14,802

Topics: 1,751

Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: "plan changes" fee

‎05-31-2012 10:26:36 PM

"Plan changes" fee represent the charges for your prorated billing period from the date of your install to the beginning of your first full billing period. Your first billing includes a full billing period plus the prorated billing period. Subsequent bills will cover only one billing period.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 15

Registered: ‎01-19-2012

Re: "plan changes" fee

‎06-01-2012 03:59:23 PM

thanks...meaning this is a one time charge or monthly charges?

ACE - Champion

Posts: 14,802

Topics: 1,751

Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: "plan changes" fee

[ Edited ]

‎06-01-2012 05:26:23 PM - edited ‎06-01-2012 05:26:39 PM

The prorated billing period (i.e. plan changes) only applies to your first U-verse bill.

Award for Community Excellence (A.C.E.) achiever for 2012*

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