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Visitor

Posts: 6

Registered: ‎07-05-2012

4 digit passcode?

‎07-08-2012 04:01:54 PM

I am being installed tomorrow, and I have yet to receive a 4 digit passcode in the mail. Is this the same as the pin# I entered when ordering?

ACE - Champion

Posts: 14,797

Topics: 1,749

Kudos: 783

Solutions: 248

Registered: ‎05-18-2009

Re: 4 digit passcode?

‎07-08-2012 04:03:11 PM

Yes. The 4 digit passcode is one that is chosen by the customer. AT&T does not assign the passcode.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Geek

Posts: 10,189

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Registered: ‎07-15-2008

Re: 4 digit passcode?

‎07-08-2012 04:05:45 PM

Most likely, so try it if you're asked for one. Usually only if the actual person that ordered it isn't there they will ask for it. Sometimes when you call in they will ask for it also.

Chris

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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Visitor

Posts: 6

Registered: ‎07-05-2012

Re: 4 digit passcode?

‎07-08-2012 04:06:16 PM

texasguy37 wrote:
Yes. The 4 digit passcode is one that is chosen by the customer. AT&T does not assign the passcode.

Alright thanks. In my e-mail they said watch for my passcode in the mail, so I just wanted to make sure.

ACE - Champion

Posts: 14,797

Topics: 1,749

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Solutions: 248

Registered: ‎05-18-2009

Re: 4 digit passcode?

‎07-08-2012 05:25:09 PM

mabwriter wrote:

Alright thanks. In my e-mail they said watch for my passcode in the mail, so I just wanted to make sure.

When I had my service installed, I chose the 4 digit passcode at the time I scheduled my install. I also received a letter in the mail from AT&T with my passcode and a suggestion to keep the letter in a safe place in case I ever forget the passcode that I chose.

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