06-12-2012 03:59:02 PM - edited 06-12-2012 04:03:06 PM
06-14-2012 04:56:56 PM
Bump? Seeing all the negative posts, the helpful folsk still lurking around here?
Yep a few of us are.
06-14-2012 06:14:46 PM
We need more than that. Please post the IP/Profile, Bitloading, and Coax/HPNA tabs as well. If the Coax/HPNA tab tells you to run the extended test, do that, then restart UVRT and save the Coax/HPNA screenshot for posting.
06-15-2012 08:56:30 AM
I'm not sure what the physical issue is, but there appears to be something that's not right with your line. The max rate is too low for your distance. This usually is an indication of a bridge tap, but I don't see anything on the bitloading graph to confirm that. Although there are a few places where it looks like there's interference.
On top of that, the error table doesn't look good either.
You should call technical support, have them send a premises tech to your house to check the line. He should open a helper ticket with the Installation and Maintenance group (I&M), which are the linesmen, to come find out what's going on with the line.
By the way, you might also want to upgrade to the newest version of UV Realtime. v1.9.1 fixes many bugs.